At a Glance
- Tasks: Support couriers and ensure smooth parcel operations in a fast-paced environment.
- Company: Join Evri, a growing company with ambitious plans for the future.
- Benefits: Flexible shifts, hands-on experience, and opportunities for career growth.
- Other info: Dynamic team environment with plenty of challenges and rewards.
- Why this job: Be at the heart of logistics and make a real difference every day.
- Qualifications: UK driving licence and experience in a customer-focused role.
The predicted salary is between 24000 - 30000 £ per year.
hackajob is collaborating with Evri to connect them with exceptional professionals for this role. Join the Evri Final Mile Team as a Courier Service Specialist!
Location: Carlisle
Shift Pattern – Any 5 days over 7
Ready to be at the heart of the action? Step into a fast‑paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile. If you thrive on problem‑solving, supporting others, and driving service excellence, this is your moment. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
What You’ll Be Doing Day to Day as our Courier Service Specialist
As a Courier Service Specialist, you’ll be the on‑site champion keeping our Delivery Unit’s running like clockwork. From supporting and guiding couriers to ensuring parcels are ready for collection, you’ll be the steady hand ensuring efficiency, compliance, and reliable service. You’ll oversee daily activity, tackle issues before they elevate, and keep the operation flowing seamlessly—so our customers get the great experience they expect.
Responsibilities
- Support the onboarding of new couriers and allocate work effectively.
- Monitor parcel scanning, courier readiness and ensure compliance throughout the process.
- Address local issues such as late couriers, scanning delays, or missing parcels before escalating.
- Use the Service Tracker to raise timely, transparent escalations when needed.
- Support couriers with manifests, routing, and operational queries.
- Provide daily operational feedback to the Territory Manager to optimise performance.
Interested? Here’s What You’ll Need to Succeed
- A current UK driving licence.
- Solid understanding of the self‑employed courier model.
- Experience working in a fast‑paced, customer‑focused operational environment.
- Strong problem‑solving, organisation, and attention to detail.
Courier Service Specialist in Carlisle employer: hackajob
At Evri, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Carlisle where every day presents new challenges and opportunities for growth. Our supportive culture fosters collaboration and innovation, ensuring that our Courier Service Specialists are equipped with the tools and training they need to excel. Join us and be part of a rapidly growing team that values your contributions and is committed to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Courier Service Specialist in Carlisle
✨Tip Number 1
Get to know the company! Research Evri and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral that gets your foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions related to problem-solving and operational efficiency. Use examples from your past experiences to demonstrate how you’ve tackled challenges in fast-paced environments.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Courier Service Specialist in Carlisle
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of the Evri Final Mile Team and how you can contribute to keeping those parcels moving smoothly.
Tailor Your CV:Make sure your CV is tailored to the Courier Service Specialist role. Highlight any relevant experience in fast-paced environments and problem-solving skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to operational roles like this one.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just a few clicks and you’re on your way!
How to prepare for a job interview at hackajob
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Courier Service Specialist does. Familiarise yourself with the daily responsibilities and challenges mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Since this role involves tackling issues before they escalate, prepare examples from your past experiences where you've successfully solved problems in a fast-paced environment. Be ready to discuss how you can apply those skills to ensure smooth operations at Evri.
✨Highlight Your Customer Focus
Evri values customer experience, so be prepared to talk about how you've contributed to service excellence in previous roles. Share specific instances where you went above and beyond to support customers or improve service delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
