Account Manager - West Midlands/Wales in Cardiff

hackajob is collaborating with Rightmove to connect them with exceptional tech professionals for this role. Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

As an Account Manager, you’ll work face-to-face with our partners, building strong relationships, understanding their business challenges, and supporting them with the tools, insights and strategies they need to grow. You’ll build and maintain the best possible relationship between Rightmove and our estate agents, seeking out opportunities for growth and maximum return on interests.

The role covers postcodes CF (Cardiff and surrounding areas) as well as SA (Swansea and surrounding areas).

What You’ll Do

• Be the trusted partner: Meet partners face-to-face, deepen connections consultatively, and create opportunities for shared success.
• Grow your portfolio: Manage and develop a high volume portfolio of EA accounts approx. 120 branches (85-90% account management and 5-10% new business), taking a strategic, field based approach to maximise opportunities across the patch.
• Demonstrate resilience in challenging situations: Approach challenging conversations with confidence and empathy, balancing firmness with fairness to achieve positive outcomes for both partners and Rightmove.
• Lead with insight: Use performance data and market trends to guide decisions, highlight growth opportunities, and demonstrate the value of Rightmove’s products in a way that works for every Partner.
• Drive success together: Create account plans, deliver engaging presentations, and run performance reviews that empower Partners to achieve their goals.
• Be solutions-focused: Resolve queries quickly and effectively, always keeping fairness, trust, and transparency at the heart of what you do.
• Collaborate for impact: Work closely with internal teams to ensure smooth account management, accurate billing, and clear reporting.
• Innovate inclusively: Spot opportunities for bespoke campaigns and new tools that help all partners thrive, and share ideas that push the industry forward.
• Live our values: Represent Rightmove with curiosity, collaboration, and a commitment to continuous improvement, while helping to build an environment where everyone feels they belong.

Who You Are

• Experienced in B2B sales: You have face-to-face sales experience, managing accounts and growing revenue.
• Build trusted relationships: You create meaningful connections at all levels, ensuring your approach is consultative and every partner feels heard, supported and valued.
• Turn data into action: You analyse performance, spot trends, and translate insights into strategies that drive results.
• Stay organised and curious: You’re always asking thoughtful questions, pushing for continuous improvement, and sparking innovation.
• Bring solutions, not problems: You’re proactive, take ownership and deliver outcomes that make a real difference.
• Bring a growth mindset: You’re self-aware, celebrating your strengths and successes while being open to feedback and growth.

About Rightmove

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

What we offer

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

Equality note: As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.