At a Glance
- Tasks: Lead impactful change initiatives across people, processes, and technology at Heathrow.
- Company: Join Heathrow, a leader in sustainable aviation and transformative airport experiences.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Shape the future of travel and enhance millions of journeys every year.
- Qualifications: Experience in business change and strong communication skills are essential.
The predicted salary is between 50000 - 60000 € per year.
This role supports Heathrow to deliver practical change across people, process and technology. Working within the Process, Change and Readiness team, you will shape and deliver change activity that helps Heathrow operate smoothly and meet its future needs. The role focuses on turning plans into workable outcomes, ensuring change is understood, embedded and delivering benefit across the airport environment.
Key Responsibilities
- Deliver business change activity that supports operational, process and technology improvements.
- Coordinate change delivery across multiple teams, partners and suppliers.
- Support the integration of new solutions into day‑to‑day operations.
- Identify causes of operational issues and help design practical improvements.
- Track progress, outcomes and benefits using clear and accessible reporting.
Essential Skills
- Experience supporting or delivering business change within projects or programmes.
- Ability to plan, track and organise work across multiple activities.
- Clear communication skills, with experience working across varied stakeholder groups.
- Ability to use data and information to inform decisions and improvements.
- Experience working with cross‑functional or virtual teams.
- Flexible approach to changing priorities and business needs.
Desirable
- Experience in business change or project delivery approaches (for example Prosci or APM).
- Understanding of passenger or operational environments.
About Us
Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join Heathrow’s Development team and you’ll be part of this, making every journey better for millions each year, now and in the future. We’re the team that’s responsible for our multi‑billion pound programmes to successfully transform Heathrow into an extraordinary airport, whilst delivering outstanding value for passengers and airlines. Development covers project management, process improvement, business change, master‑planning, infrastructure and our ambitious capital investment programmes. This includes Heathrow Expansion, the UK’s biggest privately funded infrastructure project and flagship for delivering lasting economic growth.
Business Change Lead employer: hackajob
Heathrow Airport is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Business Change Lead, you will play a pivotal role in shaping the future of aviation, supported by a culture that prioritises employee growth and sustainability. With access to extensive training opportunities and the chance to contribute to transformative projects, you'll find meaningful and rewarding employment at one of the world's leading airports.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Heathrow. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the key responsibilities of the role. Think about how your past experiences align with delivering business change and operational improvements. We want to see you shine!
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you've adapted to changing priorities in previous roles. This is crucial for a Business Change Lead, so let us know how you handle the unexpected.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business Change Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business change. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Showcase Your Communication Skills:Since clear communication is key for this role, use your application to demonstrate how you've effectively worked with different stakeholders. Share examples that illustrate your ability to convey complex ideas simply and clearly.
Highlight Your Flexibility:We know that priorities can shift quickly, especially in a dynamic environment like Heathrow. Use your application to share instances where you adapted to changing circumstances and still delivered results.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at hackajob
✨Know Your Change Management Frameworks
Familiarise yourself with change management methodologies like Prosci or APM. Being able to discuss these frameworks and how they apply to the role will show that you understand the principles behind effective business change.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with diverse stakeholder groups in the past. Highlighting your ability to convey complex information clearly will demonstrate your fit for coordinating change across multiple teams.
✨Be Data-Driven
Come prepared with examples of how you've used data to inform decisions and track progress in previous roles. This will illustrate your analytical skills and your ability to measure the success of change initiatives.
✨Demonstrate Flexibility
Be ready to discuss situations where you've had to adapt to changing priorities. Showing that you can pivot and remain effective in a dynamic environment is crucial for a role focused on operational improvements.
