At a Glance
- Tasks: Drive product development and optimisation in a dynamic financial environment.
- Company: Join J.P. Morgan, a leader in innovative financial solutions.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Be part of a diverse team with a commitment to inclusion.
- Why this job: Make a real impact on products that enhance collaboration and communication.
- Qualifications: Experience in product management and understanding of SaaS platforms required.
The predicted salary is between 55000 - 70000 £ per year.
Hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate within Employee Platforms – Collaboration & Communication at JPMorganChase, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross‑functional teams and play a crucial role in shaping the future of our products and ongoing success. One of these teams is the External Collaboration Product Area, part of Content Creation & Collaboration, which enables secure collaboration with external partners, clients, and vendors. The product area owns platforms such as Slack, Google Workspace, and Virtual Data Rooms, delivering business capability while meeting firmwide risk, control, and regulatory standards.
Job Responsibilities
- Partners with the Product Manager to identify and evaluate new product opportunities through user research, discovery, and market analysis.
- Supports user research, journey mapping, and customer feedback synthesis to inform the product roadmap and feature prioritization.
- Considers upstream and downstream impacts of new features on the end‑to‑end product experience.
- Analyzes and tracks product metrics, including delivery timelines, cost, quality, and operational readiness across the product lifecycle.
- Writes clear requirements, epics, and user stories to support iterative product development.
- Supports day‑to‑day product execution for Slack, Google Workspace, and third‑party Virtual Data Rooms, ensuring alignment with business needs and firmwide policy.
- Partners with Product Security, Technology Risk & Controls, Compliance, Privacy, and Legal to incorporate risk assessments, threat models, and control requirements into product delivery.
- Assists with intake, prioritization, and coordination of cross‑functional initiatives such as audits, control remediation, and exception‑based onboarding.
- Contributes to adoption and rollout planning, including onboarding models, usage guardrails, and operational readiness for new capabilities.
- Supports vendor engagement and documentation, including SaaS questionnaires, architecture reviews, and dependency tracking across internal teams.
Required Qualifications, Capabilities, and Skills
- Experience or equivalent expertise in product management or a closely related domain.
- Strong understanding of the product development lifecycle, including discovery, delivery, and requirements definition.
- Experience supporting enterprise SaaS platforms in regulated or risk‑managed environments.
- Ability to translate compliance, security, and control requirements into actionable product requirements and user stories.
- Developing knowledge of data analytics and data‑driven decision making.
- Proven ability to operate effectively in highly matrixed environments with multiple stakeholders and competing priorities.
- Experience supporting or managing collaboration platforms such as Slack, Google Workspace, or Virtual Data Rooms (e.g., Box.com, Intralinks, NetRoadshow).
- Prior exposure to technology risk, product security, audit, or regulatory control processes in a large enterprise.
- Experience partnering with Compliance, Privacy, Legal, or Product Security teams on approvals, exceptions, and risk disposition.
- Familiarity with Jira, Confluence, and agile tooling for backlog management, delivery tracking, and roadmap execution.
- Experience working with vendors and third parties, including security reviews, remediation coordination, and product enhancement planning.
Equal Opportunity Statement
J.P. Morgan is an equal opportunity employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Senior Product Associate - SaaS in Bournemouth employer: hackajob
J.P. Morgan is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employee growth is prioritised. As a Senior Product Associate in the vibrant Employee Platforms team, you will have the opportunity to collaborate with cross-functional teams on cutting-edge SaaS products, while benefiting from comprehensive professional development programmes and a commitment to diversity and inclusion. Located in a global financial hub, J.P. Morgan offers unique advantages such as access to industry-leading resources and a network of talented professionals, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Associate - SaaS in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those at J.P. Morgan or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into product management concepts and the specific tools mentioned in the job description, like Jira and Confluence. Practise articulating how your experience aligns with their needs, especially around SaaS platforms.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past projects where you tackled challenges in product development or user research. Use metrics to back up your success stories – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who want to make an impact in product development.
We think you need these skills to ace Senior Product Associate - SaaS in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Product Associate role. Highlight your experience in product development and optimisation, and don’t forget to mention any relevant SaaS platforms you've worked with!
Showcase Your Skills:We want to see your expertise shine! Include specific examples of how you've leveraged user research and metrics analysis in your previous roles. This will help us understand how you can contribute to our team.
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. This will make it easier for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at hackajob
✨Know Your Product Inside Out
Before the interview, dive deep into J.P. Morgan's products, especially those related to collaboration platforms like Slack and Google Workspace. Understand their features, benefits, and how they fit into the broader financial landscape. This knowledge will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data analytics in previous roles. Bring examples of how you've tracked product metrics or made data-driven decisions. This will demonstrate your ability to contribute to product optimisation and align with the role's focus on metrics analysis.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with diverse teams, especially in regulated environments. Share specific instances where you partnered with compliance, legal, or security teams to achieve product goals. This will show that you can navigate complex stakeholder landscapes effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of challenges you've faced in product management and how you overcame them, particularly in relation to risk management and compliance. This will showcase your readiness for the responsibilities of the Senior Product Associate role.
