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- Tasks: Engage with clients, analyse data, and drive operational improvements in financial services.
- Company: Join J.P. Morgan, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Dynamic role with opportunities to work on innovative projects and collaborate with senior stakeholders.
- Why this job: Shape client strategies and make a real impact in the financial industry.
- Qualifications: Experience in financial markets and strong communication skills required.
The predicted salary is between 50000 - 70000 £ per year.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. Join us and help shape how JPMorgan partners with buy-side clients across the trade lifecycle. As an Operations Relationship Management – Client Strategy & Engagement Associate, you will work with Operations Relationship Managers and Markets Operations teams to deliver executive-level client engagement, translating client insights into internal action, and advancing operational transformation and innovation. You will help drive the strategy, planning, and execution agenda, partnering with Operations Relationship Managers to design and deliver value-add engagement with senior client stakeholders, and capture insights on transformation, technology and industry trends, and channel those back into internal teams to influence priorities, business cases, and delivery.
Responsibilities
- Partner with Operations Relationship Managers to plan and facilitate productive, two-way client engagements.
- Define, measure, and communicate operational Client Experience using qualitative and quantitative insights.
- Analyze Client Experience, operational, and financial data to identify trends and improvement opportunities.
- Support governance, prioritization, and delivery oversight for cross-group client strategy initiatives.
- Develop and execute internal engagement and communications for the team.
- Engage with Markets Operations teams to inform design and delivery across the trade lifecycle.
- Create and present operational thought leadership and best practice materials to clients and stakeholders.
- Design, project manage, and deliver client events and programs on innovation themes.
- Identify and collaborate on opportunities to leverage data, technology, and revenue enablement for clients.
- Develop data management and visualization solutions for client intelligence and actionable insights.
- Coordinate priorities and execution for cross-group Client Experience initiatives.
Required Qualifications, Capabilities, And Skills
- Experience in markets/trading, fintech, or B2B financial services with strong understanding of financial markets and investment management.
- Client-facing experience engaging senior stakeholders and managing internal/external relationships.
- Proven ability to identify, shape, and drive business improvements using data and project management skills.
- Excellent communication skills, able to synthesize data into clear narratives and executive summaries.
Preferred Qualifications, Capabilities, And Skills
- Knowledge of buy side and sell side operations and relevant technology enablers.
- Experience developing operational or technology business cases and tracking post-implementation impact.
- Deeper product knowledge in cash and derivatives, awareness of regulatory change and technology advancements.
- Data and tooling literacy, including process automation, workflow digitization, and data analytics.
- Research skills to surface industry, technology, operational, and regulatory insights.
- Management consulting experience in financial services operations or technology environments.
- Business development and client management skills, including delivering sales pitches or proposals.
Operations Relationship Management â Client Strategy & Engagement Associate in Bournemouth employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Relationship Management â Client Strategy & Engagement Associate in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at J.P. Morgan or in similar roles. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company culture and recent projects. We want you to show how your skills align with their goals, so think about how you can contribute to their client strategy and engagement efforts.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in markets or fintech makes you the perfect fit for the role. Highlight your client-facing experience and how you've driven business improvements in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Operations Relationship Management â Client Strategy & Engagement Associate in Bournemouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in markets/trading or fintech, and show how your skills align with the responsibilities mentioned in the job description.
Showcase Your Client Engagement Skills: Since this role involves engaging with senior stakeholders, share examples of your client-facing experience. Talk about how you've successfully managed relationships and driven business improvements in the past.
Data is Key: Demonstrate your ability to analyse data and identify trends. Include specific instances where you've used data to inform decisions or improve client experiences, as this will resonate well with the role's focus on operational transformation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at hackajob
✨Know Your Client Engagement Strategies
Familiarise yourself with effective client engagement strategies, especially in the context of financial services. Be ready to discuss how you would partner with Operations Relationship Managers to facilitate productive two-way engagements and share examples from your past experiences.
✨Data is Your Best Friend
Brush up on your data analysis skills! Be prepared to talk about how you've used qualitative and quantitative insights to improve client experiences. Think of specific instances where your data-driven decisions led to operational improvements.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice synthesising complex information into clear narratives. Prepare to present a mock executive summary or thought leadership piece during the interview to demonstrate your ability to communicate effectively with senior stakeholders.
✨Stay Updated on Industry Trends
Research current trends in the financial markets, particularly around buy-side and sell-side operations. Be ready to discuss how these trends could impact client strategy and engagement, and how you can leverage technology and data to drive innovation.