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- Tasks: Manage your own customer accounts and drive cash collection targets.
- Company: Join OneAdvanced, a dynamic finance company with a supportive culture.
- Benefits: Enjoy 26 days holiday, private medical insurance, and performance-based rewards.
- Other info: Access to training, career growth opportunities, and a positive work environment.
- Why this job: Kickstart your finance career in a fast-paced, high-performing team.
- Qualifications: Ideal for ambitious candidates with strong communication and problem-solving skills.
The predicted salary is between 25000 - 32000 £ per year.
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. This is a great entry level opportunity for someone ambitious, driven, and looking to kickstart a career in Finance. Joining a busy and high performing Credit Control team, you’ll take ownership of your own customer portfolio, managing collections end-to-end while building strong relationships and developing key commercial skills. This is a fast-paced environment where you’ll be trusted with responsibility early on and supported to grow.
Responsibilities
- Managing your own portfolio of customer accounts, driving cash collection targets
- Proactively contacting customers (mainly via phone) to resolve overdue invoices
- Handling queries and disputes end-to-end, working towards resolution
- Building strong customer relationships to improve payment performance
- Maintaining accurate records and tracking activity across your ledger
- Collaborating with internal teams to resolve issues quickly
- Contributing to debt reduction and overall team targets
- Getting involved in process improvements as you grow in the role
Qualifications
- This could suit early career candidates with strong potential
- Confident and comfortable speaking to customers on the phone
- Resilient and tenacious, able to handle pushback and stay persistent
- Motivated, driven, and competitive in nature
- Organised and able to manage a busy workload
- Strong problem-solving mindset, able to think end-to-end
- Comfortable working with data and picking things up quickly
- Positive attitude with a willingness to learn and progress
Wellbeing
- 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical-history exclusions
Financial Rewards
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
Career Growth
- SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
- Access to external training and apprenticeships
Corporate Impact
- MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Additional Benefits
- ULEV car scheme with 1,000+ models
- Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Credit Controller in Birmingham employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Birmingham
✨Tip Number 1
Get to know the company! Research OneAdvanced and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in. Plus, it’ll help you ask insightful questions during interviews.
✨Tip Number 2
Practice makes perfect! Role-play common interview scenarios with a friend or family member. This will help you feel more confident when discussing your experience and how you can manage that customer portfolio like a pro.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their Credit Control team.
We think you need these skills to ace Credit Controller in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight any relevant experience, even if it's from part-time jobs or internships, and don’t forget to showcase your problem-solving mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your motivation for the role and how your ambitions align with our team at OneAdvanced. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your communication skills in your application. Whether it’s through your writing style or examples of past experiences, we want to see that you’re confident and comfortable engaging with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at hackajob
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numerical skills. Familiarise yourself with basic financial terms and concepts related to credit control. This will help you speak confidently about the role and demonstrate your understanding of the responsibilities.
✨Practice Your Phone Skills
Since you'll be contacting customers mainly via phone, practice your communication skills. Role-play common scenarios with a friend or family member, focusing on how to handle queries and disputes. This will prepare you for the real thing and show that you're ready to engage with customers effectively.
✨Show Your Problem-Solving Mindset
During the interview, be prepared to discuss how you've tackled challenges in the past. Think of examples where you've resolved issues or improved processes. This will highlight your resilience and tenacity, which are key traits for a successful Credit Controller.
✨Demonstrate Your Organisational Skills
The role requires managing a busy workload, so come prepared to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines. This will reassure the interviewer that you can handle the demands of the position while maintaining accuracy.