Our client is a global IT services and digital transformation company. About our client Our client is a global leader in digital transformation with 52,000 employees and annual revenue of c. € 10 billion, operating in 54 countries under two brands — our client for services and a sister business for products. European number one in cybersecurity, cloud and high-performance computing, our client is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Our client is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of our client is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. The Opportunity Our client are investing in our future by investing in yours. We have recently announced our intentions to provide services to many of our customers through UK-based delivery capability, offering long-term careers within the communities of Birmingham from where we operate and will grow our business from over the next decade. The Role Are you the person your friends and family turn to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT? We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice program, completing a nationally recognized qualification while fulfilling your role. You will be the "face" (and voice) of our client for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently. Key Responsibilities As an apprentice, you will gradually take on more responsibility as your skills grow. Your day-to-day will include: Being first Point of Contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues.
1st Line Service Desk Apprentice in Birmingham employer: Hackajob
Joining Google as a Security Platform Engineer in the UK Public Sector means becoming part of a dynamic and innovative team dedicated to delivering secure private cloud services for critical customers. With a strong emphasis on employee growth, you will have access to cutting-edge technology and collaborative opportunities that foster professional development. The inclusive work culture at Google encourages creativity and teamwork, making it an exceptional employer for those seeking meaningful and impactful work in a supportive environment.
