At a Glance
- Tasks: Manage motor claims, assist claimants, and coordinate vehicle repairs.
- Company: Join Verisk Analytics, a Forbes-recognised top employer.
- Benefits: Competitive salary, supportive work culture, and growth opportunities.
- Other info: Fast-paced environment with a focus on teamwork and achieving targets.
- Why this job: Make a difference by helping people through their claims process.
- Qualifications: Strong communication skills and a desire to learn.
The predicted salary is between 31500 - 38500 £ per year.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
hackajob is partnering directly with Verisk Analytics to hire for this role.
Description
We are looking for a Third-Party Capture Motor Claims Handler to join our company, which is recognised by Forbes as a Worlds Best Employer and Best Employer for Women.
As a Third-Party Capture Motor Claims Handler, your purpose will be to contact Claimants who have been involved in an accident with our policyholder and convert them in to accepting our services to deal with their vehicle damage claim, as well as any replacement vehicle needs.
If they accept our offer, you will be responsible for arranging their vehicle damage to be dealt with, as well as instructing for a replacement vehicle to be supplied and/or offering cash alternatives.
Responsibilities
- As a Third-Party Capture claims handler, your responsibilities will include:
- Case Management: Work through your teams case load efficiently to achieve monthly targets, both individually and collaboratively.
- Quality Assurance: Maintain a high standard of accuracy and compliance to meet internal and external audit requirements.
- Customer Service: Deliver professional standards of service to internal and external customers.
- Communication: Handle inbound and outbound calls and correspond with all relevant parties via telephone or email.
- Supply Chain Coordination: Instruct the relevant supply chain to contact the claimant and initiate the claim process. xgikmsk
- Commercial Awareness: Upsell company services to prevent claimants from using alternative providers.
Qualifications
- Previous experience within motor insurance or credit hire would be desirable, but not required
- Strong verbal and written communication for handling calls and email correspondence
- Attention to detail & accuracy
- Skilled in upselling services and handling objections
- Ability to prioritise workload, manage time effectively, and work under pressure in a fast-paced environment
- Proactively prioritise tasks to ensure deadlines are met
- Decisive decision making
- Enthusiastic, determined and target driven to achieve results individually and as part of a team
- Willingness to learn and ask questions to support in own development
- Computer literate
Third-Party Capture Claims Handler in Belfast employer: Hackajob
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StudySmarter Expert Advice🤫
We think this is how you could land Third-Party Capture Claims Handler in Belfast
✨Dive Into Industry Networking Events
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Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Hackajob. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Third-Party Capture Claims Handler in Belfast
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hackajob.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hackajob. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hackajob
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hackajob to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hackajob, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hackajob's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
