At a Glance
- Tasks: Support ZAB billing and troubleshoot NetSuite issues in a hands-on role.
- Company: Join OneAdvanced, a leading tech company making a real impact.
- Benefits: Enjoy 26 days holiday, private medical insurance, and flexible working options.
- Other info: Dynamic environment with opportunities for career growth and learning.
- Why this job: Be the go-to person for ZAB billing and enhance business processes.
- Qualifications: Experience with NetSuite and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 £ per year.
We're looking for a NetSuite Specialist / Consultant with experience in ZAB billing. This is a practical, hands-on role focused on keeping things running smoothly day-to-day, ideal for someone who enjoys problem solving, working with stakeholders, and improving how systems support the business. Whether you're looking for full time, part time, or a more flexible working pattern, we're open. This role can be shaped to suit the right person.
You'll be the go-to person for NetSuite support, particularly around ZAB billing. Rather than large scale transformation projects, this role is about:
- Troubleshooting issues and resolving tickets
- Supporting Finance and wider teams with system queries
- Ensuring billing and revenue flows are accurate and working as expected
- Making small improvements to workflows and processes
- Explaining issues clearly to non-technical stakeholders
You'll also support ongoing NetSuite configuration and help the business get more value from the platform:
- Investigating and resolving NetSuite issues (especially around billing and revenue)
- Acting as a bridge between technical systems and Finance teams
- Supporting and optimising ZAB billing processes
- Handling BAU tickets and troubleshooting system behaviours
- Making small enhancements (workflows, fields, configurations)
- Supporting users and improving system understanding across the business
Strong experience with NetSuite administration or consulting is required, along with exposure to ZAB billing (or similar billing systems within NetSuite). You should have the ability to troubleshoot issues and understand end-to-end processes, confidence working with non-technical stakeholders (especially Finance), and be proactive, self-managing, and resilient. Comfort in a fast-paced environment with multiple priorities is essential.
You don't need to be a heavy implementation specialist; this is more about practical problem solving and support.
Wellbeing benefits include:
- 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave: 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical-history exclusions
- Financial benefits that have your back
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
- Grow your career with us through our SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
- Access to external training and apprenticeships
- Making a Difference: MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty of other flexible benefits to suit your lifestyle on our RewardHub, including:
- ULEV car scheme with 1,000+ models
- Dental insurance
- Health Cash Plan
- Critical Illness Cover
- Partner Life Cover
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies, based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers, and the planet.
Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data-led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.
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