Director, Regulatory Affairs & Quality in Salisbury

Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Compliance Manager Location: Swindon or London - Hybrid working Salary: Up to £80,000 About Edenred Edenred is the world leader in transactional solutions for companies, employees, and merchants, with a network of 60 million users, 1 million companies and institutions, and 2 million merchants globally. Edenred PayTech is a leading FCA-regulated e-money institution, processing 100bn annually across 30+ countries and powering innovation in Benefits, Fleet & Mobility, and Payment Markets. The Role Join Edenred Payment Solutions as a Compliance Manager and play a pivotal role in delivering conduct-risk frameworks and compliance monitoring programs that meet FCA regulatory standards. As a senior member of the second line of defence, you will provide expert risk-based advice, lead regulatory engagement, and drive continuous improvement in compliance processes across internal teams and agents/distributors. Key Responsibilities Own and evolve conduct-risk frameworks including Consumer Duty, complaints handling, and financial promotions to ensure regulatory compliance and excellent customer outcomes. Lead the Compliance Monitoring Programme with scoping, testing, reporting, and action tracking to evidence control effectiveness and drive remediation. Prepare high-quality governance and management information packs to support senior decision-making. Coordinate regulatory reporting and FCA engagement, ensuring timely and accurate responses. Horizon-scan regulatory developments and translate changes into actionable plans. Lead cross-functional projects embedding controls with Finance, Product, Sales, Legal, and Risk teams. Candidate Profile Significant experience in regulated financial services compliance or regulatory consulting with deep FCA conduct knowledge. Proven experience designing and implementing compliance frameworks and monitoring programs. Ability to balance commercial priorities with regulatory demands in a fast-paced environment. Familiarity with FCA portals and regulatory returns advantageous. Emotional intelligence and autonomy with accountability. Education & Experience Bachelor's degree or equivalent practical experience. What We Offer Hybrid working arrangements. Commitment to diversity, equality & inclusion - we welcome all candidates and provide reasonable adjustments as needed. Apply today to join Edenred's Compliance team and help us maintain the highest standards of conduct risk and regulatory compliance while supporting continued growth and innovation. Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.