Portfolio Director ServiceNow

hackajob is partnering directly with Atos to hire for this role.

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. 7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.

Position Overview

The Portfolio Director is a senior member of the Global ServiceNow Portfolio organisation, working directly with the CTO / Portfolio Lead to define, manage, and evolve the global portfolio of offerings, solutions, and innovation assets. This role is responsible for translating strategic vision into a structured portfolio of differentiated offerings, ensuring competitive positioning, driving innovation (including GenAI and Agentic AI), and enabling the business with pricing, packaging, and GTM assets that accelerate growth.

Key Responsibilities

• Offering & Solution Definition: Develop and maintain global offerings and solutions spanning modules, industries, and horizontal capabilities.
• Portfolio Roadmap Ownership: Maintain the global portfolio roadmap, including modules, industries, AI capabilities, and innovation themes.
• Competitive Differentiation & Positioning: Perform competitive analysis, benchmarking, and positioning activities.
• Pricing, Packaging & Commercialization: Define pricing models, packaging structures, and service tiers for each portfolio offering.
• R&D / Innovation Leadership: Drive R&D initiatives along with the R&D engineering team, focusing on automation, AI-driven workflows, and industry innovations.
• Agentic AI / GenAI Roadmap & Solution Leadership: Own the Agentic AI and GenAI portfolio roadmap, defining use cases, AI agents and workflows, and industry-specific AI accelerators.
• Cross Functional Collaboration: Work closely with various teams to ensure portfolio excellence across the entire offering lifecycle.
• Governance, Lifecycle Management & Reporting: Support governance processes for asset management and track performance of offerings.

Required Experience & Capabilities

• Strong background in ServiceNow portfolio management, product management, solutioning, or innovation leadership.
• Deep understanding of the ServiceNow platform, modules, AI features, and ecosystem.
• Experience in defining offerings, pricing models, solution architectures, and GTM toolkits.
• Exposure to AI, especially GenAI, workflow automation, LLM integration, and agentic AI concepts.
• Strong commercial acumen with the ability to turn technology into compelling business value propositions.
• Proven ability to analyze competitive landscapes and craft differentiation strategies.
• Experience working in global, matrixed organizations with cross-functional teams.
• Executive-level communication, storytelling, and stakeholder management skills.
• Innovation mindset with a bias for action, thought leadership, and continuous improvement.

What We Offer

• Opportunity to shape the global ServiceNow portfolio for a major digital transformation provider.
• Leadership influence in the evolution of next generation GenAI and Agentic AI offerings.
• Strategic role with visibility across global executive leadership, sales, delivery, and partners.
• Access to cutting-edge innovation programs, ecosystem partners, and industry thought leadership forums.
• Competitive compensation package and strong career progression opportunities.
• Investment in your professional development and growth.

Here at Atos, diversity and inclusion are embedded in our DNA. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.