At a Glance
- Tasks: Monitor IT services and support incident management for Kingfisher's brands.
- Company: Join Kingfisher, a diverse team of over 74,000 passionate individuals.
- Benefits: Competitive salary, flexible working, and opportunities for career growth.
- Other info: Enjoy a hybrid work model and a culture that values diversity and inclusion.
- Why this job: Kickstart your IT career with hands-on experience in a dynamic environment.
- Qualifications: IT-related qualification and good communication skills are preferred.
The predicted salary is between 38475 - 47025 £ per year.
hackajob is partnering directly with Kingfisher to hire for this role.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life.
Guided by our purpose Better Homes.
Better Lives.
For Everyone.
We believe a better world starts with better homes, and we work every day to make that a reality.
Join us and help shape the future of home improvement.
The role Junior Operations Analysts reside in the Command Centre, providing round the clock, dedicated Level 1/2 Infrastructure monitoring support for all of Kingfisher's banners.
This is a key role to the incident management process, responsible for accurately identifying and reporting any issues on live service applications.
In addition to monitoring, the JOAs are also responsible for performing initial problem determination and recovery prior to directing issues to the appropriate dedicated application and technology teams.
This is a brilliant opportunity with genuine development potential and the perfect role for a talented individual looking for an introduction into IT.
Please note that this role based at our Southampton office with a shift pattern of 12 hour shifts (24x7x365) over 15 days per month.
To work 12-hour shifts (24x7) managing IT services in accordance with Kingfisher operational policies and procedures.
Monitor IT production services of the operating companies that form Kingfisher PLC.
Work with experienced team members to develop business knowledge, key capabilities, and essential skills in readiness for promotion to next role.
Fix production incidents in accordance with agreed procedures and where necessary co-ordinate the resolution of more difficult incidents by working closely with technical support personnel.
Form effective relationships with colleagues so implementation of additional Command Centre responsibilities is seamless.
Shift details: 12 Hour shifts (24x7x365).
Nights 19-30 to 07:30 Overtime opportunities due to holidays and shift absence and workload Required Skills & Experience: An IT related College/University qualification Employment experience in IT and/or Retail would be beneficial.
Good understanding of Microsoft tools, such as EXCEL/WORD Personal
Specification: Good general knowledge of IT software tools (EG: Microsoft Windows, MS Excel) Excellent communication skills - verbal and written.
Ability to pick up new skills quickly.
Good verbal and written communications skills Customer focus Self-motivated with ability to work effectively under pressure.
Ability to work as part of a team Good organisational skills, attention to detail and good time management skills.
Have a genuine interest in Retail and how customer needs are changing, particularly online Reliable and conscientious Qualifications Excellent GCSE grades, emphasis in English & Maths An IT related qualification would be advantageous.
How We Work We believe in flexibility and balance.
Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations.
We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements.
What We Offer An inclusive environment where your potential is limited only by your imagination.
We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
Find out more about Diversity & Inclusion at Kingfisher here.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Diversity & Inclusion Our customers come from all walks of life - and so do we.
We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Interested? xgikmsk Great, apply now and help us to Power the Possible.
Junior Operations Analyst in Northam employer: Hackajob Ltd
At loveholidays, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Product Designer, you'll have the opportunity to contribute to meaningful projects that enhance customer experiences while enjoying a range of benefits, including professional development opportunities and a supportive team environment in a vibrant location. Join us in our mission to make travel accessible for everyone and be part of a company that values your creativity and input.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Operations Analyst in Northam
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We think you need these skills to ace Junior Operations Analyst in Northam
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Hackajob Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Hackajob Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Hackajob Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
