At a Glance
- Tasks: Grow strategic accounts in central government and tackle real-world challenges with innovative solutions.
- Company: Join Made Tech, a forward-thinking company dedicated to improving public services through technology.
- Benefits: Enjoy 30 days holiday, flexible working, and a range of wellness benefits.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a meaningful impact on society while developing your career in a supportive environment.
- Qualifications: Proven experience in account management and a passion for public sector innovation.
The predicted salary is between 55000 - 65000 £ per year.
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the role
As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors, specifically within Central and Devolved Government. You will develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client in overcoming them.
You will report to our Industry Director for Central and Devolved Government and lead on the creation and execution of a strategic account plan for each of your clients. You will work with the account teams and staff on the ground to ensure we are making strong progress towards our strategic growth goals in your accounts.
You will be expected to identify specific sales opportunities within your accounts and proactively take new ideas to your clients, as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You will lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which will range from £10M to £25M depending upon client portfolio.
You will be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You will also work with marketing to help build awareness in your accounts and target accounts. You will continually build your network and influence within the client's organisation.
Key Responsibilities
- Expert in your Client's Business
- Understand your client's strategy, goals, and challenges through continual research.
- Understand and learn how the public sector works.
- Be an expert in GDS ways of working.
- Regularly meet stakeholders, be a visible presence.
- Understand the client organisation and who the decision makers are.
- Attend governance meetings and showcases.
- Understand our competitors, their profile with the client and their relationships.
- Build relationships with commercial and portfolio holders to understand their pipeline.
- Expert in Made Tech Capabilities & Services
- Understand our USPs and how they differ from competitors.
- Understand how we work and deliver.
- Understand what good delivery looks like.
- Understand Made Tech's missions and values.
- Understand Made Tech's capabilities and how to apply them to clients.
- Build relationships with capabilities and our delivery teams.
- Stay current with relevant Made Tech projects, proposals and marketing.
- Trusted Advisor
- Have empathy with clients, be client first.
- Consult to the root cause of the problem.
- Be a problem solver.
- Strive to learn and show your level of understanding.
- Be a great listener, be transparent, be human, build personal relationships and trust.
- Be available, responsive and act fast.
- Leading Account Teams
- Develop an Account Strategy that brings value to the client, our team and our business.
- Meet regularly to review and set goals.
- Set clear roles and responsibilities.
- Motivate the Account Team and build relationships.
- Capture and share intel.
- Ensure account management and client service is delivered to the highest standards.
- Outreach and Networking
- Use a variety of channels to build relationships with stakeholders.
- Prioritise relationships with key decision makers and senior stakeholders.
- Consistently commit time to outreach to generate new stakeholder meetings.
- Sales Leadership
- Own revenue goals and have a clear plan to achieve them.
- Manage account teams to maximise margin and profitability over time.
- Negotiate favourable contracts and working arrangements.
- Understand industry data, contract expiries, track and attend pre-market engagement.
Skills, Knowledge & Expertise
- A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services.
- Excellent knowledge of digital service concepts and our markets.
- Expertise in consulting and building strategic account plans.
- A strong track record in winning multiple multi-million-pound contracts.
- An appreciation and knowledge of technology delivery, agile methodologies, etc.
- Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation.
- Central and devolved government experience and existing relevant networks would be essential to the role.
At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying.
Job Benefits
- 30 days Holiday - we offer 30 days of paid annual leave.
- Flexible Parental Leave - we offer flexible parental leave options.
- Remote Working - we offer part-time remote working for all our staff.
- Paid counselling - we offer paid counselling as well as financial and legal advice.
- Pension - 7% employer matched.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We encourage people from underrepresented groups to apply for roles with us.
Client Partner - central government in Newport employer: Hackajob Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Client Partner - central government in Newport
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hackajob Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hackajob Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Client Partner - central government in Newport
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hackajob Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hackajob Ltd
✨Get to Know Public Sector Values
Before your interview with Hackajob Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hackajob Ltd.
