At a Glance
- Tasks: Lead product strategy and growth for embedded services in a dynamic fintech environment.
- Company: Join Sage, a forward-thinking company focused on innovation and collaboration.
- Benefits: Enjoy comprehensive health coverage, flexible work patterns, and professional development opportunities.
- Other info: Be part of a high-performing team with clear ownership and purpose.
- Why this job: Make a real impact by driving product-led growth and shaping the future of embedded services.
- Qualifications: Senior product leadership experience with a focus on platform or ecosystem products.
The predicted salary is between 80000 - 100000 £ per year.
The Director of Embedded Services is accountable for defining and driving the product strategy, growth and ecosystem leadership of embedded services across the platform. This role leads the Embedded Services product domain end to end, owning the vision, roadmap, commercial outcomes and partner ecosystem that enable embedded financial and operational services to scale across fintechs, platforms, marketplaces and developer partners. The Director will operate as a platform first product leader, ensuring embedded services are designed as reusable, API driven, AI enabled capabilities that integrate seamlessly into partner and customer workflows. They will work cross functionally to accelerate platform growth, drive product led acquisition and expansion and strengthen accountant and partner connectivity across the ecosystem. This is a hybrid role working 3 days a week in our Newcastle office.
Key Accountabilities:
- Product Strategy & Vision: Define and own the embedded services product strategy, aligned to the broader AI native platform and long term growth ambitions. Set a clear north star and roadmap for embedded services, balancing near term commercial impact with long term platform scalability. Ensure all embedded services are built platform first, leveraging standardised APIs, headless capabilities and shared governance models. Champion an AI first mindset, embedding intelligent automation, agentic workflows and data driven decisioning into services by default.
- Commercial Growth & Outcomes: Be accountable for product led growth across embedded services, including customer volume, partner adoption, revenue and expansion. Translate strategy into clear commercial outcomes, with measurable impact on acquisition, activation and monetisation. Prioritise investment across services based on growth potential, ecosystem leverage and platform reuse. Own roadmap timelines and outcomes, ensuring delivery is aligned to growth commitments.
- Ecosystem, Partners & Developer Experience: Act as the senior product point of contact for strategic embedded services relationships, internally and externally. Lead product engagement with platform partners, fintechs, marketplaces and technology ecosystems, ensuring mutual value creation. Drive a world class developer experience, enabling scalable, self serve onboarding through APIs, documentation, tooling and support models. Ensure embedded services integrate cleanly into partner workflows while maintaining platform integrity, trust and compliance.
- Platform & Cross Functional Leadership: Lead and develop a high performing Embedded Services product organisation, setting clear direction, ownership and accountability. Work closely with platform, data, AI, compliance, commercial and engineering teams to ensure services fit coherently within the broader ecosystem. Bring a systems level understanding of how accounting, services, APIs, onboarding, data and AI capabilities work together. Navigate ambiguity confidently, making decisions with incomplete information while maintaining strategic alignment.
- Accounting & Professional Ecosystem Enablement: Ensure embedded services are designed with a deep understanding of accounting workflows, compliance needs and professional trust. Drive strong accountant connectivity across the embedded services ecosystem, enabling adoption, advocacy and scalable distribution. Balance innovation with regulatory, data and trust requirements critical to financial and accounting led services.
Knowledge:
- Deep understanding of platform based product models, API driven architectures and headless services.
- Strong working knowledge of embedded financial or operational services and ecosystem led growth.
- Solid understanding of accounting concepts, workflows and compliance considerations, with the ability to translate them into scalable product capabilities.
- Familiarity with AI enabled products, data driven services and agentic or automated workflows in a platform context.
- Understanding of developer ecosystems, partner onboarding models and self serve product experiences.
Skills & Experience:
- Essential: Senior product leadership experience, owning strategy, roadmap and commercial outcomes for platform or ecosystem products. Proven ability to scale embedded or API first services across partners and platforms. Strong experience working with developers, APIs and platform capabilities, even if not from a technical background. Track record of driving product led growth in complex, multi stakeholder environments. Excellent stakeholder leadership skills, with credibility at executive and partner level. Comfortable operating in ambiguity, balancing speed, quality and long term platform integrity.
- Desirable: Experience in fintech, accounting software, marketplaces or developer platforms. Experience building or scaling AI enabled or data driven products. Exposure to global or multi market platform growth challenges.
Leadership Behaviours:
- Platform first: thinks in systems, reuse and scale, not silos.
- AI native: defaults to automation, intelligence and learning systems.
- Commercially sharp: relentlessly focused on outcomes, growth and impact.
- Collaborative: builds strong partnerships across product, engineering, commercial and external ecosystems.
- Values driven: leads with integrity, trust and inclusion, aligned to organisational values.
What Success Looks Like:
- Embedded services are recognised as a core growth engine, driving measurable increases in customer volume, partner adoption and revenue.
- Partners and developers can onboard and scale self serve, with minimal friction and high satisfaction.
- Services are delivered as reusable, platform grade capabilities, accelerating innovation across the ecosystem.
- Strong accountant and professional connectivity strengthens trust, adoption and distribution.
The Embedded Services team is aligned, high performing and operating with clear ownership and purpose.
Director of Product Management in Newcastle upon Tyne employer: Hackajob Ltd
At loveholidays, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Product Designer, you'll have the opportunity to contribute to meaningful projects that enhance customer experiences while enjoying a range of benefits, including professional development opportunities and a supportive team environment in a vibrant location. Join us in our mission to make travel accessible for everyone and be part of a company that values your creativity and input.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product Management in Newcastle upon Tyne
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Hackajob Ltd!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Hackajob Ltd would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Hackajob Ltd through your school's career services!
We think you need these skills to ace Director of Product Management in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Director of Product Management, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Director of Product Management position at Hackajob Ltd. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Hackajob Ltd
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
