At a Glance
- Tasks: Manage motor claims efficiently and help customers get back on the road quickly.
- Company: Dynamic insurance company focused on customer satisfaction and team collaboration.
- Benefits: 25 days holiday, hybrid working, and access to learning resources.
- Other info: Enjoy progression opportunities and participate in fun charity events.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Attention to detail, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 35000 £ per year.
As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant's vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs. You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/letter to review the accident circumstances and investigate who is liable for the incident.
Responsibilities:
- Proactively manage the claim in terms of the damage sustained to the claimant's vehicle from the accident.
- Reduce any hire periods by monitoring and working to tight deadlines.
- Liaise with engineers, Brokers, Policy Holders, third party companies and/or garages.
Qualifications:
- Strong attention to detail.
- Proactive, organised and effective time management.
- Diligent written and verbal communication skills.
- Active listening and empathy managing calls.
- Decisive decision making.
- Enthusiastic, determined and target driven to achieve results individually and as part of a team.
- Willingness to learn and ask questions to support in own development.
- Computer literate.
Core Benefits:
- 25 days holiday plus Bank Holidays and Wellbeing time.
- Option to buy/sell holiday.
- Monday-Friday working week.
- Hybrid working (once reached competency).
- Smart casual dress code.
- Pension Scheme.
- Progression opportunities.
- Annual Awards Night.
- Charity fundraising events (in office).
- Annual performance related salary review.
- Access to learning and development resources - including LinkedIn Learning, Coursera, Lean Six Sigma training and exams.
- Free yearly eye test.
- Group Life Assurance & Income Protection.
- Private Medical Insurance (optional).
- Employee Assistance Program (EAP).
- Volunteers Week.
- The opportunity to opt into the following flexible benefits (at a cost to you): Cycle to work scheme, Critical illness insurance, Dental insurance, Health screening, Travel insurance, Home technology, Share save scheme, Give as you earn.
Motor Claims Handler employer: Hackajob Ltd
At loveholidays, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Product Designer, you'll have the opportunity to contribute to meaningful projects that enhance customer experiences while enjoying a range of benefits, including professional development opportunities and a supportive team environment in a vibrant location. Join us in our mission to make travel accessible for everyone and be part of a company that values your creativity and input.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Hackajob Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Hackajob Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hackajob Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hackajob Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hackajob Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hackajob Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hackajob Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hackajob Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
