Senior Customer Solutions Engineer, RCS Business Messaging in London

Senior Customer Solutions Engineer, RCS Business Messaging in London

London Full-Time 72000 - 88000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design and implement innovative messaging solutions while mentoring peers and guiding partners.
  • Company: Join Google’s dynamic team at the forefront of mobile communication technology.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on mentorship and cross-functional teamwork.
  • Why this job: Be a key player in shaping the future of global communication technologies.
  • Qualifications: Bachelor's degree in a relevant field and extensive experience with web technologies and programming.

The predicted salary is between 72000 - 88000 £ per year.

hackajob is partnering directly with Google to hire for this role.

As a member of the Android and Business Communication (ABC) Partner Engineering team, you will be at the forefront of the mobile revolution, driving the global adoption of next-generation communication technologies.

We act as a crucial bridge between our products and the partner ecosystem.

By blending deep technical expertise with strategic relationship management, you will dismantle barriers and accelerate the integration of our services, ensuring a seamless and advanced communication experience for billions of users on Android and beyond.

This is more than just a role; you are an ecosystem builder, and a key player in defining the future of how the world connects.

Minimum qualifications:
Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
6 years of experience working with client-side web technologies (e. g., HTML, CSS, Java Script, or HTTP).
6 years of experience coding with one or more programming languages (e. g., Java, C/C++, Python).

Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:
Master's degree in Computer Science, Engineering, or a related technical field.

Experience with Node. js, Type Script, Python, RESTful APIs, OAuth2, JSON-based webhooks, and proficiency in Google Cloud Platform (GCP).

Experience with conversational messaging (e. g. business messaging API or platforms) and familiarity with GSMA standards, SMS/MMS gateways, and telecom signaling.

Advanced proficiency in Consulting, Software system design, and the ability to drive alignment across product, sales, and partner teams.

Understanding of the digital advertising ecosystem and how messaging serves as a conversion channel.

Knowledge of Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for conversational experiences.

Responsibilities:
Lead end-to-end design of conversational messaging solutions, architecting flows, building chatbots, and integrating agentic conversational marketing experiences.

Serve as the RCS technical expert to guide partners, troubleshoot complex issues, and build scalable solutions that ensure maximum technical adoption.

Manage executive-level stakeholder interactions and secure alignment with clients, partners, and sales during account business planning.

Lead cross-functional efforts and help peers succeed via mentorship, solution reviews, and dedicated support.

Write production-level code and follow engineering best practices (design and code reviews, test coverage).

Use scripting languages (such as Python, Node. js) to build internal tools, automate partner onboarding processes, and parse large datasets for troubleshooting.

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Senior Customer Solutions Engineer, RCS Business Messaging in London employer: Hackajob Ltd

JPMorgan Chase is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Site Reliability Engineer, you will not only tackle complex challenges but also benefit from extensive professional development opportunities and a strong commitment to diversity and inclusion. Located in a global financial hub, you'll be part of a team that values your expertise and encourages a culture of continuous improvement and technical excellence.

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Contact Details:

Hackajob Ltd Recruitment Team

We think you need these skills to ace Senior Customer Solutions Engineer, RCS Business Messaging in London

Client-side Web Technologies (HTML, CSS, JavaScript, HTTP)
Programming Languages (Java, C/C++, Python)
Troubleshooting Technical Issues
Node.js
TypeScript
RESTful APIs
OAuth2