Senior Content Designer in London

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

Content designers make the complex simple. For our clients, you will be creating accessible, inclusive products and services that are easy to understand and use. You will work with organisations to understand their goals, improve user journeys, content quality, and the service they need to provide. You will be able to work closely with other disciplines within agile delivery teams, particularly user researchers, service designers, and interaction designers, as well as influential stakeholders such as service owners and policy teams.

Qualifications

• Agile working: You understand agile methodology and how to apply agile ways of working to designing content. You know how to ensure you and the team have an awareness of user needs and how individual contributions link to broader objectives. You'll share work early and often, encourage team and cross-functional collaboration, and promote consistency in communications.
• Stakeholder relationship management: You can identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships. You have experience representing the user to these groups and using evidence to build consensus to deliver the best outcome.
• Strategic thinking: You can understand strategies and policies, providing guidance to others on working to deliver the policy intent and the strategic vision. You know how to evaluate current strategies to ensure the policy, organisation, and user requirements are being met and exceeded where possible.
• User focus: You can identify tasks that will provide insight into a problem. You can formulate hypotheses and make decisions based on user research findings and data. You can translate user stories into content that meets users' needs and propose suitable designs and solutions.
• User-centred content design: You can make complex language and processes easy to understand, presenting the right information at the right time in a format that users need. You have excellent editorial skills, an eye for detail, and experience publishing digital content. You understand how to make content accessible to all.
• Prototyping: You know how to bring analytics and user research findings into your design work and how to work collaboratively with researchers, designers, and developers. You understand the value of using different prototyping techniques and how to select the best option for different audiences and outcomes.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits. Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme. Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offers flexibility to help achieve a healthy work-life balance. Financial Wellbeing initiatives including Pension, Private Healthcare Cover, Life Assurance, Financial advice, and an Employee Discount scheme. Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme, and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave, and special leave policies. Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes.

Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive, and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities, and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact us at Version 1. We will consider all requests carefully, respectfully, and confidentially.