Role Overview
The Network Engineer (EMEA & APAC) is responsible for maintaining, optimizing, and securing enterprise network infrastructure across virtual regional data centers and physical branch offices. Operating within an ITIL-driven framework, this role balances Network Operations (NetOps) tier-2/3 incident resolution with Network Engineering project delivery, including SD-WAN migrations and Cloud Security rollouts.
Key Responsibilities
1. Incident Resolution & Tier-2/3 Escalation
Serve as the primary technical escalation point for the Level 1 Network Operations Center (NOC).
Diagnose complex network performance bottlenecks, latency issues, and outages to maintain high availability.
2. Infrastructure Deployment & Branch Engineering
Lead remote staging, configuration, and provisioning of branch networking hardware.
Provide remote technical leadership to field engineers during physical rack-and-stack, cabling, and patching phases.
3. Project Engineering & Cloud Migrations
Implement network designs provided by Global Network Architecture teams.
Execute enterprise rollouts for Software-Defined WAN (SD-WAN) and Secure Access Service Edge (SASE) architecture.
4. Network Security & Compliance
Execute lifecycle patching, firmware updates, and vulnerability remediation across all network hardware.
Conduct automated and manual configuration audits to ensure 100% compliance with enterprise security baselines.
5. Proactive Maintenance & Capacity Planning
Monitor network telemetry and system health to identify and resolve performance degradation before impact.
Technical Stack & Hardware Profile
Routing & Switching: Cisco Switches, Aruba Switching, VeloCloud SD-WAN, BGP, OSPF
Network Security: Cisco ASA Firewalls, Cloudflare SASE / Zero Trust, IPsec VPN
Wireless (WLAN): Aruba Wireless, Aerohive Access Points, Wi-Fi 6
Virtualization & SDN: VMware NSX (Microsegmentation), Ivanti Traffic Managers (ADC/Load Balancing)
Core Network Services: DNS, DHCP, Proxy Servers, IPAM
Requirements
Core Competencies
Autonomous Execution: Ability to drive complex technical project milestones independently.
Systems Thinking: Capability to align network specialisation with broader enterprise IT and business objectives.
Cross-Cultural Collaboration: Demonstrated success working across multi-regional, cross-functional teams in different time zones.
Structured Planning: Skill in decomposing enterprise cloud migrations into actionable, resource-allocated project steps.
Qualifications & Certifications
Required Qualifications
Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role.
Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks.
Preferred Certifications
Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA).
IT Service Management: ITIL Foundation Certification in IT Service Management.
Benefits
Competitive salary
Hybrid working
Rentokil Initial Reward Scheme
23 days holiday, plus 8
Global Network Engineer in London employer: Hackajob Ltd
JPMorgan Chase is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Site Reliability Engineer, you will not only tackle complex challenges but also benefit from extensive professional development opportunities and a strong commitment to diversity and inclusion. Located in a global financial hub, you'll be part of a team that values your expertise and encourages a culture of continuous improvement and technical excellence.
