At a Glance
- Tasks: Lead cross-functional design programmes to deliver customer-centred outcomes in financial services.
- Company: Join HSBC, a global leader in banking and financial services.
- Benefits: Enjoy competitive pay, private healthcare, and tailored professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact by driving innovation and efficiency in a dynamic environment.
- Qualifications: Experience in managing complex design programmes and strong stakeholder management skills.
The predicted salary is between 58349 - 71315 £ per year.
hackajob is partnering directly with HSBC to hire for this role. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
This role will lead the end-to-end delivery of cross-functional design programmes within Global Payments Solutions (GPS), aligning Product, Technology, Operations, Risk, Compliance, Data, and Architecture to deliver customer-centred, controlled outcomes. You will establish clear governance, manage dependencies and decisions, and use responsible AI and automation to improve speed, efficiency, and operational performance.
In this role you'll:
- Own programme scope, plans, milestones, dependencies, resources, risks, and outcomes
- Set governance, decision rights, escalation routes, and delivery standards aligned to strategy, customer needs, regulation, and controls
- Coordinate cross-functional delivery from discovery to implementation, resolving dependencies and maintaining momentum
- Provide decision-ready reporting and recommendations to sponsors and senior stakeholders
- Build trusted relationships across business, technology, operations, risk, data, and architecture
- Drive timely decisions, resolve trade-offs, and create shared accountability across workstreams
- Communicate clearly with executive, delivery, and specialist audiences
- Track KPIs, benefits, milestones, risks, issues, decisions, and design quality
- Identify delivery constraints early and drive corrective action across workstreams
To be successful in this role you should meet the following requirements:
- Proven delivery of complex cross-functional design or transformation programmes in financial services, ideally payments or transaction banking
- Strong programme management across planning, governance, dependencies, risk, reporting, and benefits realisation
- Ability to integrate customer, business, operational, technology, data, architecture, and control perspectives into end-to-end designs
- Strong understanding of payments, customer journeys, operating models, Business architecture and regulation
- Excellent senior stakeholder management, facilitation, influencing, and decision-making skills
- Ability to simplify complexity, manage ambiguity, and lead multidisciplinary teams through change
- Good understanding shaping responsible AI or automation opportunities
London office relocation: Between January and April 2027, many office-based HSBC employees in London will move from either 8 Canada Square or Queen Victoria Street to one of our new sites at St. Paul's or Canary Wharf. Depending on when they join, successful candidates may start at an existing office before moving or join directly at a new location. The specific location cannot be confirmed at advert stage and will be discussed during the recruitment process. This does not apply to branch-based or HSBC Innovation Bank roles.
Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
Cross-Functional Design Programme Manager in London employer: Hackajob Ltd
JPMorgan Chase is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Site Reliability Engineer, you will not only tackle complex challenges but also benefit from extensive professional development opportunities and a strong commitment to diversity and inclusion. Located in a global financial hub, you'll be part of a team that values your expertise and encourages a culture of continuous improvement and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Cross-Functional Design Programme Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hackajob Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Cross-Functional Design Programme Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hackajob Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hackajob Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hackajob Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hackajob Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hackajob Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hackajob Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
