AI Solution Architect in London

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Capability / Job Family Group: Artificial Intelligence

Job Family: AI Engineering

Job Profile Title: AI Solution Architect

Management Level: Manager

Job Profile Description: As an AI Solution Architect in Actonomy, you will be the technical lead on our customer-facing Frontier AI projects, responsible for the successful delivery of high-quality AI solutions built on Actonomy's products. You will lead a team of Forward Deployed Engineers working hands-on inside customer environments to turn ambitious AI ideas into production reality. It is a role that combines engineering, consulting, and product thinking, so you will be as comfortable in front of a customer as you are in the code. As a technical leader, you will work with senior stakeholders to agree architectural principles and strategic direction, develop customer relationships and account management, and feed what you learn on the ground back into our product direction. You will manage, coach, and develop a small number of staff, with a focus on performance and career development, whilst advising on new technologies and approaches to AI and helping the people around you learn, develop, and grow.

Your key responsibilities will include:

• Leading Frontier AI projects: You will be the technical lead on customer engagements, owning the solution end to end and guiding a team of Forward Deployed Engineers to deliver it.
• Working directly with customers: You will work with customers and senior stakeholders to understand their business problems and desired outcomes, and agree architectural principles and strategic direction.
• Deploying and integrating: You will oversee the deployment, configuration, and integration of Actonomy's products within customer environments, and resolve the technical challenges that arise during rollout.
• Leading your team: You will provide technical direction, support, and line management to a team of Forward Deployed Engineers, helping them make the right decisions and grow.
• Closing the product loop: You will gather user feedback and translate customer needs into product improvements, working closely with our Product and Engineering teams.
• Building reusable assets: You will create reusable deployment patterns and implementation assets that make each engagement faster and better than the last.
• Driving adoption and value: You will support customer adoption and value-realisation activities so customers get real, lasting value from AI in their day-to-day work.
• Staying at the frontier: You will stay current with developments in AI, Microsoft technologies, and the Actonomy platform, and share that knowledge with your team and customers.

Minimum (Essential) Requirements:

• Proven experience leading the delivery of production AI solutions across different sizes and shapes of challenge (e.g. an AI service, a multi-team programme, a customer platform deployment or a complex integration).
• Experience acting as the technical lead on customer-facing projects, ideally deploying software products or platforms within customer environments.
• Significant hands-on experience with Python and public cloud platforms, particularly Azure, including SaaS and PaaS offerings.
• Hands-on experience building and deploying with modern AI, including large language models and agentic AI (prompt engineering, RAG, tool and function calling, orchestration), on the Microsoft AI stack such as Azure OpenAI, Azure AI Foundry and Azure AI services.
• Proven experience of technical ownership for an AI product or software project, including architecture, estimation, product planning and user story/requirement creation.
• Able to understand whole-solution architecture and to communicate and negotiate it with senior and C-level stakeholders, including the commercial implications of design decisions.
• Able to simplify and clearly communicate AI design in conversation, documentation and presentations to non-engineers.
• Comfortable working directly with customers and users, developing relationships and supporting account management.
• Experience integrating products or solutions with customer systems and data sources and resolving technical issues during implementation and rollout.
• Able to prioritise across multiple major projects, particularly when working to deadlines.
• A demonstrated ability in managing, mentoring, coaching and developing members of your team and the wider community, including managing a small number of staff.

Desirable:

• Experience with React or similar technologies.
• Familiarity with the Microsoft agent ecosystem.
• Experience creating reusable deployment patterns and implementation assets.
• Experience working in consulting, customer-facing or delivery roles.
• Awareness of responsible AI and AI evaluation practices.
• Active participation in technology communities and knowledge sharing, internally and externally.

Who You Are: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture.

About Us: Actonomy is a Kainos team focused on developing innovative AI products that solve real problems and create meaningful impact. We bring together deep technical expertise and a passion for AI to build intelligent, agentic solutions on the Azure stack. We work at the frontier of what's possible with AI exploring new architectures, pushing platform boundaries and building products that make people's working lives better. As part of Kainos, we benefit from a culture built on collaboration, continuous learning and doing the right thing.

Embracing our differences: At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.