Role: User Researcher
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. We're looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients.
You'll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences.
You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
You're experienced in a range of user research methodologies and broader research approaches.
You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
You've worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
You've managed remote and in-person usability testing throughout the agile development lifecycle.
You're able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
You're able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.
User-centred design and agile working
You're able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs.
You're experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs
You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
You're keen to support the development of Solirius' internal culture, tools, processes and growth opportunities.
Competitive Salary
~ Bonus Scheme
~ Private Healthcare Insurance
~25 Days Annual Leave + Bank Holidays
~ Up to 10 days allocated for development training per year
~ Enhanced Parental Leave
~ Paid Fertility Leave (5 Days)
~ Statutory & Contributory Pension
~ EAP with Help@Hand
~ Gym Membership Benefits
~ Flexible Working
~
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