Head of Services in Devon

hackajob is partnering directly with Ordnance Survey to hire for this role. Head of Services Full Time | Salary c£90k (depending on experience) OS Headquarters Southampton | Hybrid working (4 days in office) Who we are We are Ordnance Survey, Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about the world around them. The Opportunity We have an exciting opportunity for a Head of Services to join us in a pivotal leadership role - at the heart of Ordnance Survey's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data and Customer functions, ensuring a cohesive and aligned portfolio that delivers real value today while positioning OS to capitalise on future market opportunities. This is a unique opportunity to shape how OS delivers services at scale, influence strategic direction, and play a key role in driving growth across sectors. You'll also build and leverage strong internal and external networks—including industry and government stakeholders—to ensure our services remain relevant, competitive and impactful. What You'll Do Define and lead the vision and strategy for OS's digital services portfolio, using market insight, customer needs and expert input to drive business outcomes. Own and shape a cohesive, prioritised portfolio roadmap for our services, aligning with Customer, Data and Technology strategies and capabilities. Develop and maintain strong, collaborative partnerships across Product, Technology, Data and Customer teams to deliver shared outcomes. Lead multi-year strategic planning across the portfolio, ensuring investments are aligned, prioritised and deliver maximum value. Take accountability for portfolio performance, ensuring delivery against business success measures and acting as an escalation point to resolve challenges. Remove delivery barriers and drive pace across a complex, cross-functional environment. Build, lead and develop a high-performing product team, growing capability in digital product strategy, product management and service delivery with deep commercial and economic rigor. Drive a culture of continuous service improvement, unlocking value through innovation, better data and enhanced customer experiences. Engage and influence senior stakeholders internally and externally, building credibility and insight to support long-term growth. Communicate strategy and direction clearly to both technical and non-technical audiences, including senior leaders, partners and policy stakeholders. About You You are a strategic and commercially minded leader with a strong track record of managing complex digital product or service portfolios. You combine big-picture thinking with the ability to drive delivery and outcomes at pace. You will bring: Significant experience in senior leadership roles within digital product, service or portfolio management environments, across at least two of B2B, B2G