At a Glance
- Tasks: Coordinate client operations and manage scheduling to ensure smooth project execution.
- Company: Join Made Tech, a forward-thinking company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a dynamic team with excellent career advancement potential.
- Why this job: Make a real impact by optimising team placements and ensuring data accuracy.
- Qualifications: Strong organisational skills and experience in data management or scheduling.
The predicted salary is between 63000 - 77000 £ per year.
hackajob is partnering directly with Made Tech to hire for this role. We're looking for a Client Operations and Scheduling Coordinator to help us manage client demand and data in our growing business. You'll play a pivotal role in one of the most important parts of our business: helping make sure we're getting the right people onto the right work at the right time; and knowing that the data helping us manage our business performance is accurate. You'll sit at the junction of supply and demand: running the weekly timesheet cycle and our weekly and monthly close, keeping our scheduling and CRM data trustworthy, and working with our scheduling managers to build teams against client demand. It's a blend of data management, stakeholder partnering and logistical execution, with real impact on how we manage the supply and demand mechanics at the heart of the business.
Key Responsibilities
- Scheduling coordination
- Scheduling support: work closely with our scheduling managers to support the client demand triage process, helping build teams based on capacity, skills and experience
- Project setup: set up projects in our scheduling software - allocations, rates and budgets - accurately and in line with agreed commercial terms
- Period management and financial control
- Timesheets: run the weekly timesheet cycle - drive submission and approval, chase what's outstanding, and escalate what won't land in time to support client invoicing
- Period close: manage the close process for weeks and months, reconciling against input from commercial and delivery teams, resolving what you can and surfacing exceptions clearly ahead of sign-off
- Compliance: contribute the evidence for your process areas to internal audits, and answer to auditors for them
- Contractor management
- IR35 assessments: compile the evidence and draft the assessment of IR35 status for each new contractor
- Contractor and partner onboarding: run onboarding sessions covering timesheeting and an overview of Made Tech, and support our delivery PMO in setting best-practice standards for onboarding partners
- System management (Kimble)
Client Operations and Scheduling Coordinator employer: Hackajob Ltd
At loveholidays, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Product Designer, you'll have the opportunity to contribute to meaningful projects that enhance customer experiences while enjoying a range of benefits, including professional development opportunities and a supportive team environment in a vibrant location. Join us in our mission to make travel accessible for everyone and be part of a company that values your creativity and input.
