Tech Engagement & Communications Specialist in Bradford

hackajob is partnering directly with Jet2.com and Jet2holidays to hire for this role.
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At
Jet2.com
and
Jet2holidays
were working together to deliver an amazing journey, literally! We work as One Team to drive forward a Customer First ethos, creating unforgettable package holidays and flights
and we couldnt do it without our brilliant people. As our new
Tech Engagement & Communications Specialist , youll play a key role in strengthening the connection between Technology and the wider business. Acting as a bridge between technical teams and operational stakeholders, youll ensure business needs are clearly understood, translated into actionable insight, and supported through effective engagement and communication. Your work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time
ultimately enhancing customer experience, improving efficiency, and supporting business growth.
What youll be doing As our
Tech Engagement & Communications Specialist , you will: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Act as the link between Technology and the business, building strong relationships and bringing teams together to identify challenges and opportunities. Youll turn insights into clear, prioritised actions, helping to resolve pain points, to deliver value and enhance how Technology supports the business. Alongside this, youll play a key role in shaping and delivering Technology communications
creating clear, engaging content, evolving how we communicate, and using engagement data and insights to continuously improve reach, understanding and impact
helping colleagues stay informed and connected to Technology. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Build and maintain effective relationships as the link between Technology and the business, ensuring clear and consistent engagement Facilitate structured sessions to surface challenges, risks and opportunities, translating these into prioritised actions and outcomes Maintain clear visibility of actions and progress, ensuring updates are communicated and momentum is sustained through to delivery Create and deliver clear, engaging Technology communications across a range of channels, tailored to different audiences Analyse communication performance and stakeholder feedback, using insights to refine and improve content, channels and approach Support the evolution of Technology communications by introducing new ideas and approaches to increase engagement and effectiveness What youll have
Experience working in a business-facing Technology or change environment Strong stakeholder engagement skills, with the ability to build trust and maintain relationships at all levels Experience facilitating workshops, meetings or engagement sessions to gather insight and drive outcomes The ability to identify operational challenges and contribute to practical, value-focused improvements Strong organisational skills, with the ability to track actions, manage priorities and ensure delivery of outcomes Excellent written and verbal communication skills A proactive, structured approach with strong attention to detail
What youll get in return As our
Tech Engagement & Communications Specialist , youll have access to a wide range of benefits including:
Hybrid working (were in the office 2 days per week) Colleague discounts on
Jet2holidays
and
Jet2.com
flights Access to a generous discretionary profit share scheme
Join us as we strengthen the partnership between Technology and the business, driving better outcomes and creating a smoother experience for our colleagues and customers alike. At
Jet2.com
and
Jet2holidays , your potential has no limits
apply today and let your career take flight!
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