Business Automation Specialist - Customer Care in Birmingham

Business Automation Specialist - Customer Care in Birmingham

Birmingham Full-Time 27000 - 33000 £ / year (est.) Home office (partial)
H

At a Glance

  • Tasks: Automate customer care processes and enhance efficiency in travel and spend management.
  • Company: Perk, a forward-thinking platform revolutionising travel and expense management.
  • Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
  • Other info: Be part of a dynamic team with a focus on collaboration and creativity.
  • Why this job: Join a team that values innovation and makes a real difference in the workplace.
  • Qualifications: Experience in automation and a passion for improving customer experiences.

The predicted salary is between 27000 - 33000 £ per year.

hackajob is partnering directly with Perk to hire for this role.

About Us

Perk (formerly Travel Perk) is the intelligent platform for travel and spend management.

Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice xsabvtc processing, and more.

By eliminating this shadow work that wastes hours, erodes moral...

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Business Automation Specialist - Customer Care in Birmingham employer: Hackajob Ltd

JPMorgan Chase is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Site Reliability Engineer, you will not only tackle complex challenges but also benefit from extensive professional development opportunities and a strong commitment to diversity and inclusion. Located in a global financial hub, you'll be part of a team that values your expertise and encourages a culture of continuous improvement and technical excellence.

H

Contact Details:

Hackajob Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Automation Specialist - Customer Care in Birmingham

Get to Grips with Data Visualisation Tools

If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.

Join Local Business Intelligence Meetups

Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Hackajob Ltd!

Engage with Online BI Communities

Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.

Leverage Your University’s Career Support

If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!

We think you need these skills to ace Business Automation Specialist - Customer Care in Birmingham

Automation Tools
Travel Management Systems
Expense Management
Invoice Processing
Process Improvement
Time Management
Attention to Detail

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Hackajob Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Hackajob Ltd

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Hackajob Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.