AVP - Business Process Transformation

hackajob is partnering directly with Moody's Corporation to hire for this role.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies
Significant experience leading business process transformation, operational excellence, consulting, or business change initiatives within complex organisations, enabling delivery of sustainable operational improvements
Strong knowledge of process improvement methodologies, such as Lean Six Sigma, process mapping, and continuous improvement frameworks, required to identify inefficiencies and optimise business performance
Ability to analyse operational data, business metrics, and process performance indicators to identify trends, determine root causes, and drive evidence-based decision making
Proven stakeholder management and influencing skills, with the ability to build alignment and drive change across senior business, technology, risk, and control functions
Experience leading multiple concurrent programmes or projects, managing priorities, risks, dependencies, and outcomes in a fast-paced environment
Strong communication and presentation skills, required to translate complex business challenges into clear recommendations for executive stakeholders
Demonstrated proficiency in artificial intelligence concepts, with experience using AI-enabled analytics, automation, or workflow tools to identify process improvement opportunities, enhance operational efficiency, and support data-driven decision making
Proven ability to evaluate and implement AI-powered solutions within business transformation initiatives, with an understanding of responsible AI practices, governance requirements, risk management, and ethical use of AI technologies
Education
Bachelor's degree in Business, Finance, Economics, Engineering, Technology, Operations Management, or a related discipline, or equivalent professional experience
Lean Six Sigma Green Belt, Black Belt, or equivalent process improvement certification preferred
Project Management Professional, PRINCE2, Agile, or related project management certification preferred
Responsibilities
Leads business process transformation initiatives to improve efficiency, governance, scalability, and business performance across the Commercial organisation
Lead end-to-end transformation of medium to high complexity business processes, ensuring alignment with strategic, operational, and regulatory objectives
Develop and execute transformation roadmaps that improve operational efficiency, customer outcomes, control effectiveness, and process scalability
Manage the full lifecycle of transformation initiatives, including business case development, requirements gathering, solution design, implementation, testing, deployment, and transition to business-as-usual operations
Partner with Commercial, Technology, Product, Risk, Compliance, and Control teams to deliver cross-functional change and achieve measurable business outcomes
Establish and maintain process governance, performance measurement frameworks, key performance indicators, and reporting mechanisms to monitor effectiveness and drive continuous improvement
Analyse operational data and process performance metrics to identify improvement opportunities, root causes, and automation use cases
Design and implement control frameworks that support regulatory compliance, audit readiness, risk mitigation, and issue remediation
Drive organisational adoption of process excellence methodologies, documentation standards, and continuous improvement practices through coaching, training, and stakeholder engagement
Represent Business Process Transformation within governance forums and leadership discussions, influencing strategic decisions and prioritisation
Promote innovation and digitalisation by identifying opportunities to leverage technology, automation, and advanced analytics to improve business processes
About the Team
The Business Process Transformation team is responsible for transforming the quote to cash processes to efficiency and effectiveness of the ratings workflow. We contribute to business growth by digitalizing the quote to cash workflow, improving the sales processes and enhancing customer engagement. By joining our team, you will be part of a fast paced team working on digital transformation and AI innovation

Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. xgikmsk Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.