Associate Director - Relationship Manager

hackajob is partnering directly with Moody's Corporation to hire for this role.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
Sales experience within a software, data, analytics or financial services organisation, with a proven track record selling to banks and other financial institutions
Strong understanding of the banking sector, including risk management, lending, treasury, capital markets, regulatory compliance and credit analysis workflows
Knowledge of how banks leverage credit research, quantitative models, data, analytics and risk solutions to support strategic decision-making and risk assessment processes
Proven ability to use a consultative, needs-based and solutions-oriented sales approach throughout complex enterprise sales cycles
Demonstrated success building relationships and influencing senior stakeholders, including C-suite executives and business leaders within banking organisations
Strong presentation, negotiation, written and verbal communication skills across in-person and virtual environments
Exceptional client relationship management skills with the ability to develop long-term strategic partnerships and maintain momentum in a remote environment
Strong commercial acumen with the ability to identify growth opportunities, navigate complex buying processes and deliver mutually beneficial outcomes
Creative problem-solving, organisational and prioritisation skills, with the ability to manage multiple opportunities and meet deadlines in a fast-paced environment
Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
Education
Bachelor's degree in Finance, Economics, Business, Banking or a related discipline
Responsibilities
Manage the full sales lifecycle for a portfolio of banking clients, deepen strategic relationships with existing customers and drive new business growth across Europe and Africa. Other responsibilities include:
Drive strategic engagement and commercial relationships with key banking customers, developing a deep understanding of their business priorities, challenges and growth objectives
Drive client retention and renewal success across the banking portfolio by proactively identifying risks, strengthening executive relationships, ensuring customer satisfaction and delivering measurable business value that supports long-term partnerships
Identify, negotiate and deliver opportunities that create value for both customers and Moody's through enterprise-wide banking solutions and strategic partnerships
Build and maintain trusted relationships with C-suite executives and senior decision-makers across