hackajob is partnering directly with Moody's Corporation to hire for this role.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
Strong understanding of banking and financial services workflows, including lending, risk management, finance, compliance and data-driven decision making
Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives
Proven ability to identify customer needs, translate business requirements and communicate solution value effectively
Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer priorities
Excellent presentation, facilitation and communication skills with the confidence to lead client engagements independently
Ability to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experience
Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously
Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use
Education
Undergraduate degree required
Responsibilities
Drive customer adoption, engagement and long-term value realization across Moody's Banking Solutions portfolio
Develop a deep understanding of customer objectives, priorities and usage of Risk, Finance, Lending, KYC and Data solutions
Build and execute customer engagement plans that increase adoption, strengthen relationships and expand solution usage
Partner with Sales to manage
Associate Director - Customer Success Management employer: Hackajob Ltd
JPMorgan Chase is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Site Reliability Engineer, you will not only tackle complex challenges but also benefit from extensive professional development opportunities and a strong commitment to diversity and inclusion. Located in a global financial hub, you'll be part of a team that values your expertise and encourages a culture of continuous improvement and technical excellence.
