Agent Oversight Analyst

Agent Oversight Analyst

Full-Time On-site
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Our client is a payments technology company. Take a step forward and let our client surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join our client and get ready to thrive in a global company that will offer you endless opportunities. Our client is all about meritocracy. You come as you are, and you contribute. Indeed, our client recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Job Description Agent Oversight Analyst Hybrid – Swindon or London Salary - Β£30,000 to Β£35,000 + Bonus The role of Agent Oversight Analyst is to monitor and control the key activities outsourced to Agents of PPT UK. The scope includes all activities outsourced to Agents including but not limited to; customer onboarding, suspicious activity reporting, fraud investigations, complaint handling, financial promotions and customer communications. Compliance with various legal obligations and regulatory standards is a key objective of the Agent Oversight function, including payment regulations, anti-money laundering and counterterrorist financing regulations, consumer duty, data privacy, sanctions and PEP compliance and consumer protection. The Agent Oversight Analyst will report directly to the Head of Agent Oversight and will be responsible for monitoring Agent activities and calling upon the expertise of other internal subject matter experts to ensure robust and systematic risk-based oversight and control of Agents. Accountable to Head of Agent Oversight Key Working Relationships 2LoD UK 1LoD UK PPT Agents Our Business Units Compliance Risk

Agent Oversight Analyst employer: Hackajob Ltd

JPMorgan Chase is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Site Reliability Engineer, you will not only tackle complex challenges but also benefit from extensive professional development opportunities and a strong commitment to diversity and inclusion. Located in a global financial hub, you'll be part of a team that values your expertise and encourages a culture of continuous improvement and technical excellence.

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Contact Details:

Hackajob Ltd Recruitment Team