At a Glance
- Tasks: Design onboarding flows and drive product adoption for hundreds of customers.
- Company: Join Hack The Box, a leader in digital customer success.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and development.
- Why this job: Make a real impact by helping customers succeed with innovative tech solutions.
- Qualifications: Experience in customer success and data-driven decision making.
The predicted salary is between 37800 - 46200 £ per year.
Hack The Box is hiring a Digital Customer Success Manager to design scalable onboarding and activation flows, and drive product adoption at scale.
You’ll collaborate across Product, Growth Marketing, Analytics, Rev Ops, and Support to deliver educational content and automated messaging that guides hundreds of customers through activation, adoption, and renewal.
You’ll manage a portfolio with data-driven insights, build dashboards in Looker and Hub Spot, and optimize campaigns using A/B testing.
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Remote Digital Customer Success Manager: Scale Adoption & Growth in London employer: Hack The Box
Hack The Box is an exceptional employer that champions a dynamic and inclusive work culture, allowing you to thrive in a fully remote environment while engaging with the vibrant DACH market. With a strong emphasis on employee growth, we offer comprehensive training budgets and private healthcare benefits, ensuring that our team members are well-supported and equipped for success. Join us to be part of a forward-thinking company that values innovation and collaboration in the cybersecurity space.
