Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage royalty queries and ensure smooth operations of the Royalties system.
- Company: Leading UK publishing group with a focus on innovation and community.
- Benefits: Generous leave, private medical insurance, and work-life balance support.
- Why this job: Join a dynamic team and make a difference in the publishing industry.
- Qualifications: Strong analytical skills and customer service experience required.
- Other info: Flexible hours, including evenings and weekends, for a vibrant work culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK publishing group seeks a skilled professional to manage query resolutions and the Royalties system at their London office. Responsibilities include overseeing daily operations related to royalty payments and ensuring seamless application performance.
The ideal candidate should have strong analytical and customer service skills, and be flexible to work evenings and weekends.
Benefits include generous leave, private medical insurance, and various employee programs supporting work-life balance and community engagement.
Royalties Systems Support Specialist employer: Hachette UK
Contact Detail:
Hachette UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Royalties Systems Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the publishing industry, especially those who work with royalties systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you would handle specific scenarios related to royalty payments and system performance. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond to help someone. This role is all about resolving queries, so we need to know you can keep our clients happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team at the London office.
We think you need these skills to ace Royalties Systems Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical and customer service skills, as these are key for the Royalties Systems Support Specialist role. We want to see how your experience aligns with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. We love seeing genuine enthusiasm for the role and the company, so let your personality come through.
Showcase Relevant Experience: When detailing your previous roles, focus on experiences that relate to managing systems or resolving queries. We’re looking for examples that demonstrate your ability to handle royalty payments and ensure smooth operations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hachette UK
✨Know Your Royalties
Make sure you brush up on your knowledge of royalties systems and processes. Familiarise yourself with common queries and resolutions that arise in the publishing industry. This will show your potential employer that you're not just a candidate, but someone who understands the nuances of the role.
✨Show Off Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to solve problems. Think about times when you had to troubleshoot issues or improve processes. Being able to articulate these experiences will demonstrate your capability to manage the daily operations effectively.
✨Customer Service is Key
Since this role involves customer interaction, be ready to share how you've provided excellent customer service in the past. Highlight any experience you have in handling difficult situations or resolving queries efficiently. This will reassure them that you can maintain a high level of service even under pressure.
✨Flexibility Matters
Given the requirement for flexibility in working hours, be prepared to discuss your availability openly. If you have experience working evenings or weekends, mention it! This shows that you're committed and willing to go the extra mile to ensure smooth operations.
