At a Glance
- Tasks: Manage operations, liaise with stakeholders, and ensure smooth delivery processes.
- Company: Join Hachette UK Distribution, a leading book distribution company.
- Benefits: Enjoy 35 days holiday, pension plans, discounts, and more!
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team that ships millions of books globally.
- Qualifications: Experience in supply chain, customer service, or related fields preferred.
The predicted salary is between 25111 - 25111 € per year.
Salary £25,111 (+bonus, +benefits)
Location: This will be an office-based role within the operational area of the main distribution centre (in Didcot, Oxfordshire).
About Hachette UK Distribution: We are the leading book distribution company in the UK. One of the most advanced distribution centres in Europe, we employ leading-edge automation and modern systems to deliver world-class service to customers and publisher clients. Each year we ship in excess of 60 million books globally and supply one out of every four books to the UK trade. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.
What You’ll Be Doing: On a day-to-day basis you will be dealing with all aspects of operational contacts with internal and external stakeholders for the business. You will manage the operations reception desk, handle deliveries and collections, liaise with the warehouse to obtain timely unload information, respond to emails and calls, coordinate with publishers, printers and suppliers to book shipments and process manifests, and keep daily KPIs, discrepancies and non-conformances up to date. Maintaining deliveries to ensure maximum capacity is not exceeded. Daily use of BlueYonder (JDA), Pub App and Biblio. Creation of Goods In delivery packs. Liaising with printers and publishers on discrepancies and non-conformances. Proactively maintaining first-class relationships with suppliers and publishers. Liaising effectively with all other departments to enable swift problem solving and maintain excellent communication internally and externally, ensuring special requirements are met on time.
Qualifications & Experience: You will live and breathe the Hachette UK Vision and have a passionate and proactive approach to delivering excellent client and supplier service. You will enjoy liaising with, and collaboratively working with, the operations team, the customer services team and Credit Services team as well as our client publishers to resolve issues and continuously improve processes and procedures. It is highly likely that you will already have proven experience in supply chain operations, transport, distribution facilities, distribution services, hospitality, retail, customer service or procurement.
What We Offer: Our people are our greatest asset and our benefits reflect this. Therefore we offer an extensive list of benefits that include:
- 35 days annual holiday including Bank Holidays
- Pension plan and life assurance schemes
- Company enhanced family policy including maternity, paternity and shared parental leave
- Reward programme giving discounts, savings and cash back at numerous retailers
- 2 community days per year
- Cycle to Work scheme
- Eye care vouchers
- Generous discounts on books we publish
- Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
- Wide-ranging training library
- Development programmes including mentoring
- Staff events
- Many employee networks to join
- Free onsite parking
- Free tea and coffee
EEO Statement: Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a broad range of backgrounds, including age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need any adjustments to help you attend your interview, please let us know. We welcome and encourage applications from candidates who are under-represented in the creative industries.
Application Details: Please make sure that you state in your application that you found this role via Creative Access.
Operations planning administrator employer: Hachette UK
Hachette UK Distribution is an exceptional employer, offering a vibrant work culture within one of the most advanced distribution centres in Europe, located in Didcot, Oxfordshire. With a strong focus on employee well-being, we provide extensive benefits including 35 days of annual leave, a comprehensive pension plan, and numerous development opportunities, ensuring that our team members thrive both personally and professionally while contributing to our mission of delivering world-class service in the book distribution industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations planning administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Hachette UK. A friendly chat can open doors and give you insights that might just land you that Operations Planning Administrator role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with BlueYonder, Pub App, and Biblio. Showing that you’re already on top of the tools they use will impress the hiring team.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges in supply chain operations or customer service. This will demonstrate your proactive approach and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Hachette UK.
We think you need these skills to ace Operations planning administrator
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role and the company! Mention why you’re excited about working in operations at Hachette UK and how you align with our vision of making it easy for everyone to discover new worlds.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in supply chain operations or customer service. We want to see how your skills match what we’re looking for in an Operations Planning Administrator.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hachette UK
✨Know Your Stuff
Familiarise yourself with Hachette UK Distribution and its operations. Understand their mission and how they handle logistics, especially in relation to the distribution of books. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved issues or maintained relationships in previous roles. This will highlight your ability to work collaboratively.
✨Be Ready for Technical Questions
Brush up on your knowledge of systems like BlueYonder (JDA), Pub App, and Biblio. If you have experience with similar software, be ready to discuss it. Showing that you can quickly adapt to their systems will give you an edge.
✨Prepare Questions
Have a few thoughtful questions ready about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Ask about their approach to continuous improvement and how they support employee development.
