Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to manage digital operations and enhance content delivery.
- Company: Join Bookouture, a vibrant digital publisher under Hachette, shaping global storytelling.
- Benefits: Enjoy 28+ days off, private medical insurance, and generous discounts on books.
- Why this job: Make a real impact in the publishing world while developing your skills.
- Qualifications: Expertise in Airtable, coding skills in Python/JavaScript, and strong communication abilities.
- Other info: Flexible working with a mix of office and home, plus excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Who we are and what we do
Bookouture is a dynamic digital publisher of bestselling commercial fiction. Our unique publishing model and transformative campaigns have created unrivalled international author brands. We connect stories, authors and readers globally, publishing books that reflect the diversity of the societies we live in. Our submissions are always open as we believe that everyone should have the opportunity to share their story. Bookouture is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.
Our Digital Operations team plays a crucial role in the heart of Bookouture, where every day brings new challenges and opportunities to make a meaningful impact. From maintaining critical systems to spearheading strategic initiatives, our team is committed to driving operational excellence and delivering exceptional results.
What you'll be doing
- You'll be managing a team of two, handling the operational tasks that keep our digital systems running smoothly - managing content delivery, maintaining data quality, and resolving day-to-day issues.
- Overseeing our operations database (Airtable), designing automations, interfaces and workflows.
- Resolving operational issues as they arise either yourself or by delegation to the team.
- Providing coding support and solutions.
- Communicating project outcomes and progress.
- Team management, review and development.
- Strategic projects management.
- Ensuring efficient and accurate content setup and delivery to retail partners.
Who we are looking for
- You have advanced Airtable knowledge (including automations, interfaces, workflows).
- Scripting abilities using various coding frameworks including Python and JavaScript.
- Proven experience with API integration.
- Exceptional attention to detail.
- The ability to prioritise multiple projects and delegate effectively.
- Clear communication skills across varied audiences.
What we offer
Our staff are our greatest asset, and our benefits reflect this:
- 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (bank holidays).
- Private medical insurance.
- Dental insurance.
- Generous pension schemes.
- Rent deposit loans.
- 2 community days per year.
- Summer hours (finishing at 1pm on Fridays during the summer months).
- Retail discounts through Hachette rewards.
- Cycle to Work scheme.
- Eye care vouchers.
- Wide-ranging training library.
- Development programmes (including mentoring).
- Up to 70% off book purchases.
- A charity bookshelf.
- 12 Staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks.
- Season ticket loans.
- And much more!
The role will be based at our London office, with a blend of in-office (3 days) and homeworking (2 days) per week.
Our commitment
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org
Head of Digital Operations / Digital Operations Manager in London employer: Hachette UK
Contact Detail:
Hachette UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Operations / Digital Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Bookouture or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got advanced Airtable knowledge or coding chops, create a mini-project or portfolio piece that highlights your abilities. Share it during interviews to demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for the unexpected! In digital operations, things can change quickly. Be ready to discuss how you've handled challenges in the past and how you prioritise tasks when everything seems urgent.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Bookouture team. Don’t miss out!
We think you need these skills to ace Head of Digital Operations / Digital Operations Manager in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your advanced Airtable knowledge and coding skills in your application. We want to see how you can bring your expertise to our Digital Operations team!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Head of Digital Operations role. Show us how your experience aligns with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Hachette UK
✨Know Your Airtable Inside Out
Since the role requires advanced Airtable knowledge, make sure you brush up on all its features, especially automations and workflows. Prepare to discuss specific examples of how you've used Airtable in past projects, as this will show your practical experience.
✨Show Off Your Coding Skills
With scripting abilities in Python and JavaScript being essential, be ready to talk about your coding experience. Bring along a portfolio or examples of previous work where you've integrated APIs or solved operational issues through coding.
✨Communicate Clearly and Confidently
This role involves communicating project outcomes to various audiences, so practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your communication style and ensure you can convey complex ideas simply.
✨Demonstrate Your Team Management Skills
As you'll be managing a small team, think of examples that showcase your leadership and delegation skills. Be prepared to discuss how you prioritise tasks and support your team in overcoming challenges, as this will highlight your ability to drive operational excellence.
