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- Tasks: Help create impactful digital marketing campaigns for renowned artists and exhibitions.
- Company: Join White Cube, a leading contemporary art gallery with global reach.
- Benefits: Enjoy hybrid working, private healthcare, pension scheme, and bonus opportunities.
- Other info: Collaborative environment with opportunities for growth in the creative sector.
- Why this job: Dive into the art world while developing your digital marketing skills.
- Qualifications: Experience in digital marketing and a passion for contemporary art are essential.
The predicted salary is between 38000 - 40000 £ per year.
Reporting to: Digital Marketing Manager
Working hours: Monday to Friday, 10:00 am to 6:00 pm
Salary: £38,000 - £40,000 per annum DOE
Benefits: Hybrid working (4/1) / Private Healthcare / Pension scheme / Bonus scheme
Location: White Cube Bermondsey, London
Help deliver impactful digital marketing and email campaigns to grow audience engagement for high-profile artists and exhibitions.
White Cube is a leading contemporary commercial gallery which represents over 60 international artists and artist estates and has locations across three continents. With established galleries in London, New York, Paris, Hong Kong, and Seoul, White Cube has now expanded to New York. Since its inception in 1993, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists.
The role involves supporting the planning, execution and optimisation of digital marketing campaigns across paid media, email marketing and website channels. The Digital Marketing & CRM Coordinator will assist in the day-to-day management of digital marketing activities, helping to deliver campaigns that support audience development, brand awareness and commercial objectives across the gallery’s exhibitions, artists, publications and e-commerce initiatives.
This role will work closely with internal teams including Communications, Design, Artist Liaison and Sales, and will support the ongoing development and use of the gallery’s CRM and email marketing systems to help ensure effective audience targeting and engagement.
The position is suited to someone who is highly organised, data-driven and interested in developing a career in digital marketing within the contemporary art sector.
Job requirements
- Previous experience in acquisition digital marketing
- Understanding of digital marketing channels including paid social, search marketing and email marketing.
- Experience working with marketing platforms such as Google Ads, Meta Ads Manager or email marketing tools.
- Ability to analyse data and translate findings into clear insights.
- Strong organisational and project coordination skills.
- Excellent attention to detail and proofreading ability.
- Strong written and verbal communication skills.
Technical Skills
- Familiarity with digital advertising platforms such as Google Ads and Meta Ads Manager (essential)
- Email marketing platforms such as Klaviyo or similar (desirable)
- Google Analytics or web analytics platforms (essential)
- Adobe Creative Suite basic knowledge (desirable)
- Intermediate/Advanced knowledge of Excel and PowerPoint (essential)
- Relevant digital marketing certifications are highly desirable, including but not limited to:
- Google Ads Certifications (Search, Display, Video or Measurement)
- Google Analytics Certification (GA4)
- Meta Certified Digital Marketing Associate or Media Buying Professional
- CRM or email marketing platform certifications (e.g. Klaviyo, Salesforce Marketing Cloud)
The ideal candidate has
- A passion for contemporary art and an interest in the global art market.
- A curiosity about digital audience development and marketing strategy.
- Strong organisational skills and the ability to manage multiple tasks and deadlines.
- A proactive, detail-oriented and collaborative approach to work.
- A willingness to learn new tools and technologies.
Job responsibilities
- Assist with the implementation and monitoring of paid digital marketing campaigns across SEM, paid social and display advertising platforms.
- Support the Digital Marketing Manager in campaign set-up, targeting, budgeting and performance tracking.
- Monitor campaign performance and prepare regular reports highlighting key metrics and optimisation opportunities.
- Coordinate creative assets and copy for digital campaigns with Design, Artist Liaison and Communications teams.
- Help identify new digital marketing opportunities, platforms or tactics that could enhance audience reach and engagement.
CRM & Email Marketing
- Assist in building and deploying email marketing campaigns using the gallery’s email marketing platform, ensuring alignment with the gallery’s marketing calendar and audience engagement strategies.
- Work closely with the Communications and Digital teams to coordinate the scheduling and delivery of marketing emails and newsletters.
- Assist the Digital Marketing Manager in maintaining audience segmentation and ensuring that CRM data supports effective targeting and engagement across marketing campaigns.
- Provide operational support to Sales and Commercial teams in the setup and deployment of email outreach through CRM company system ensuring campaigns are correctly configured and aligned with internal best practices.
- Help coordinate audience lists and campaign setup for key commercial moments such as art fairs, exhibitions and other sales initiatives.
- Monitor and report on email performance metrics including open rates, click-through rates and subscriber engagement across marketing and CRM channels.
Reporting and Analysis
- Compile regular reports on digital marketing activity across paid media, email and web channels.
- Support the Digital Marketing Manager in preparing reports for monthly and quarterly performance reviews.
- Analyse campaign data to help identify trends, insights and areas for improvement.
- Monitor digital marketing activity across the art sector and competitor organisations.
Deadline
Closing date for applications is 5:30pm on Monday 11th May 2026. We reserve the right to close this vacancy early if we receive sufficient applications.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
Digital marketing and CRM coordinator in London employer: Hachette UK
Contact Detail:
Hachette UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital marketing and CRM coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the digital marketing and art sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your digital marketing projects, especially those related to email campaigns or social media ads. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching White Cube and its artists. Understand their marketing strategies and think about how you can contribute. Tailor your answers to show that you're not just a fit for the role, but also passionate about their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at StudySmarter and contributing to exciting projects in the contemporary art world.
We think you need these skills to ace Digital marketing and CRM coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Marketing & CRM Coordinator role. Highlight relevant experience in digital marketing, especially with platforms like Google Ads and email marketing tools. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for contemporary art and how it connects to your digital marketing experience. Let us know why you're excited about this role at White Cube and how you can contribute to our team.
Show Off Your Data Skills: Since this role is data-driven, make sure to mention any experience you have with analysing campaign performance and translating that into actionable insights. We love candidates who can demonstrate their analytical skills and how they’ve used data to improve marketing efforts.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at White Cube.
How to prepare for a job interview at Hachette UK
✨Know Your Digital Marketing Basics
Before the interview, brush up on your understanding of digital marketing channels like paid social, search marketing, and email marketing. Be ready to discuss how you've used platforms like Google Ads or Meta Ads Manager in past roles, as this will show your familiarity with the tools they'll expect you to use.
✨Showcase Your Analytical Skills
Prepare to talk about how you've analysed data in previous positions. Bring examples of how you've translated data findings into actionable insights. This is crucial for a role that requires monitoring campaign performance and making data-driven decisions.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks and deadlines, think of specific instances where your organisational skills shone through. Discuss how you prioritised tasks or coordinated projects, especially in a fast-paced environment like digital marketing.
✨Express Your Passion for Art
White Cube is all about contemporary art, so make sure to convey your passion for the art world during the interview. Share any experiences or interests you have related to contemporary artists or exhibitions, as this will help you connect with the team and show you're a good cultural fit.