Key account manager

Key account manager

Full-Time 29000 - 32000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key retail accounts and drive sales of children's books across the UK.
  • Company: Join Bloomsbury, a leading publisher with a passion for children's literature.
  • Benefits: Enjoy hybrid working, 25 days holiday, wellness days, and professional development opportunities.
  • Why this job: Make a real impact in the publishing world while working with a creative team.
  • Qualifications: Experience in retail account management and strong communication skills are essential.
  • Other info: Be part of an inclusive culture that values diversity and personal growth.

The predicted salary is between 29000 - 32000 £ per year.

Closing date for applications: Monday 9th February 2026

Salary: £35,000 - £38,000

Location: London

Step into a pivotal sales role at one of the UK’s leading publishers, managing major retail accounts and helping bring children’s books to readers nationwide. A key member of the UK Sales team, the Key Account Manager will sell all Bloomsbury Consumer Children’s titles to a selection of UK Key Accounts, including Tesco, WHSTravel and TGJones, and will also work closely with the Special Sales and Adult Sales team to sell in the entire Bloomsbury list to a range of gift and wholesale accounts including Allsorted and Bookspeed. They will also work closely with the wider Special Sales and the Digital teams to drive and contribute to retail strategy designed to achieve growth for the Children’s lists. This role will report to the Head of Sales, Children’s, who reports to the Sales Director, Children’s, responsible for Special Sales.

What you'll be doing:

  • Achieving and exceeding the annual Children’s Consumer sales budgets by managing profitable sales of titles into selected key accounts.
  • Managing the trading relationships and sell-in cycles for a selection of key accounts.
  • Presenting new frontlist and backlist range titles on a regular basis to these accounts, negotiate and deliver promotional and range deals to secure best possible promotional space and marketing activity for Bloomsbury titles.
  • Liaising with the Publicity & Marketing team to ensure market‑leading execution of shared strategic title plans in order to hit ambitious targets and maximise sales from all M&P activity by keeping retailers informed.
  • Providing general support to the senior Children’s Sales team as required, including market research, data analysis and researching acquisition figures.
  • Liaising with Bloomsbury stock management teams and Hachette warehouse teams to ensure efficient processing of and timely delivery of customer orders.
  • Analysing sales data/effectiveness of Sales & Marketing campaigns on ROI etc.
  • Conducting annual strategic reviews of key accounts’ business with Bloomsbury and make recommendations to drive sales in all forward strategic customer plans.
  • Participating in the publishing process – from the acquisition process to publication working closely with colleagues from the editorial, marketing and publicity departments across the Children’s Consumer Division.
  • Presenting to the ASM team at Sales Briefings, the wider team at internal meetings and contribute to and produce weekly sales reports as required.
  • Attending Marketing meetings, and present sales updates.
  • Taking on ad hoc projects as shared across the team.
  • Absence cover for colleagues as required e.g. holidays/flexible Fridays.
  • General ad hoc support for wider UK Sales shared tasks.

Knowledge, skills and experience:

  • Experience of UK Retail account management.
  • Excellent communicator who is confident with dealing with people at all levels, particularly on the phone and over email/video.
  • Strong presentation skills.
  • Excellent attention to detail and focused on efficiency at all times.
  • Excellent time-management, prioritisation and organisational skills, with a close eye for detail and keen awareness of deadlines.
  • Ability to build effective relationships with key contacts as well as in‑house colleagues.
  • Experience of multi‑tasking and prioritising a busy work‑load with competing demands on your time.
  • Ability to adapt to changing daily tasks.
  • Strong numerical skills, excellent written and verbal communication skills.
  • Strong IT skills, particularly Microsoft Excel, Powerpoint, Word and Teams.
  • Proficient with systems such as Biblio, BI, Nielsen, Cognos and Genesis.

Additional information:

The role is full‑time and permanent. The role is based at our London office 50 Bedford Square, London, WC1B 3DP on a hybrid‑working pattern of 2 days office based / 3 days home based (or fully office based if preferred). Allocated office days for this role are: Mondays and Tuesdays.

Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via the ‘APPLY NOW’ button detailing how you meet the requirements outlined above for this role by 23:59 on Monday 9th February 2026. For best results, please use a desktop to apply as some mobile browsers may not fully support the application portal. Bloomsbury reserve the right to close the role early if we exceed the required number of applications.

Bloomsbury Benefits:

  • Hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred).
  • 25 days holiday. 3.5 days Christmas company holiday.
  • Two paid Personal Wellness Days.
  • Flexible Fridays – take Friday afternoon off by working an additional 3 hours and 30 minutes earlier in the week.
  • Work Anywhere Fortnight - For two weeks of any calendar year. The minimum period for Working Anywhere is one week, the maximum period is two weeks.
  • Season Ticket Loan.
  • Learning & Development - Free access to LinkedIn Learning, BookMachine Campus, InRehearsal & IPG Skills Hub.
  • Share Save Scheme.
  • AXA Healthcare Plan (Private Medical Insurance).
  • Ride to Work Scheme.
  • Peppy Health App.
  • In‑house Doctor.
  • Eye Care Voucher Scheme.
  • EAP Advice and Counselling.

Company culture:

Employee Voice Meetings, Staff Networks (Bloom, Accessibility, Mental Health, Pride, and Parents, Guardians and Carers, Multi‑Faith) and Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources. Bloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio‑economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community. We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required. Applicants must have the legal right to work in the UK. We welcome and encourage applications from candidates who are under‑represented in the creative industries. Please make sure that you state in your application that you found this role via Creative Access.

Key account manager employer: Hachette UK

Join Bloomsbury, a leading publisher in the heart of London, where you will thrive in a dynamic and inclusive work culture that champions creativity and collaboration. With a competitive benefits package including hybrid working options, generous holiday allowances, and extensive learning and development opportunities, we empower our employees to grow and succeed while making a meaningful impact in bringing children's literature to life. At Bloomsbury, your voice matters, and we are committed to fostering an environment where everyone can flourish.
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Contact Detail:

Hachette UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key account manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Bloomsbury or similar companies. A friendly chat can open doors and give you insights that might just help you land that Key Account Manager role.

✨Tip Number 2

Prepare for interviews by practising your pitch. You want to showcase your experience with UK retail account management and your ability to build relationships. Make sure you can talk confidently about how you've driven sales in previous roles.

✨Tip Number 3

Show off your presentation skills! Since this role involves presenting to various teams, consider creating a mock presentation on a relevant topic. This will not only boost your confidence but also demonstrate your capabilities to potential employers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Bloomsbury. Good luck!

We think you need these skills to ace Key account manager

UK Retail Account Management
Excellent Communication Skills
Strong Presentation Skills
Attention to Detail
Time Management
Organisational Skills
Relationship Building
Numerical Skills
Written Communication Skills
Verbal Communication Skills
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Teams
Proficiency with Biblio, BI, Nielsen, Cognos, and Genesis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in UK retail account management and any relevant sales achievements. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've managed key accounts and achieved sales targets. Let your personality shine through!

Show Off Your Communication Skills: As a Key Account Manager, strong communication is key. Use your application to demonstrate your excellent written skills. Make sure everything is clear, concise, and free of errors – attention to detail matters to us!

Apply Through Our Website: For the best experience, apply through our website using a desktop. This ensures your application is submitted correctly and gives you access to all the necessary resources. We can't wait to hear from you!

How to prepare for a job interview at Hachette UK

✨Know Your Accounts

Before the interview, research the key accounts you'll be managing, like Tesco and WHSTravel. Understand their business models, recent promotions, and how Bloomsbury's titles can fit into their offerings. This will show your potential employer that you're proactive and genuinely interested in the role.

✨Showcase Your Communication Skills

As a Key Account Manager, strong communication is crucial. Prepare to discuss how you've effectively managed relationships in the past. Use specific examples where you negotiated deals or collaborated with teams to achieve sales targets. This will highlight your ability to connect with clients and colleagues alike.

✨Demonstrate Analytical Thinking

Be ready to talk about how you've used data analysis to drive sales. Familiarise yourself with tools like Excel and any relevant systems mentioned in the job description. Bring examples of how you've analysed sales data to improve ROI or inform marketing strategies, as this will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in account management and how you overcame them. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.

Key account manager
Hachette UK
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