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- Tasks: Help create impactful digital marketing campaigns for high-profile artists and exhibitions.
- Company: Join White Cube, a leading contemporary art gallery with global reach.
- Benefits: Enjoy hybrid working, private healthcare, pension scheme, and bonus opportunities.
- Other info: Be part of a dynamic team with a passion for contemporary art.
- Why this job: Dive into the art world while developing your digital marketing skills.
- Qualifications: Experience in digital marketing and strong organisational skills are essential.
The predicted salary is between 38000 - 40000 £ per year.
Reporting to: Digital Marketing Manager
Working hours: Monday to Friday, 10:00 am to 6:00 pm
Salary: £38,000 - £40,000 per annum DOE
Benefits: Hybrid working (4/1) / Private Healthcare / Pension scheme / Bonus scheme
Location: White Cube Bermondsey, London
Help deliver impactful digital marketing and email campaigns to grow audience engagement for high-profile artists and exhibitions. White Cube is a leading contemporary commercial gallery which represents over 60 international artists and artist estates and has locations across three continents.
The role:
White Cube is looking for a Digital Marketing & CRM Coordinator to support the planning, execution and optimisation of digital marketing campaigns across paid media, email marketing and website channels. The Digital Marketing & CRM Coordinator will assist in the day-to-day management of digital marketing activities, helping to deliver campaigns that support audience development, brand awareness and commercial objectives across the gallery’s exhibitions, artists, publications and e-commerce initiatives.
Based within the Digital & Audiences department, this role will work closely with internal teams including Communications, Design, Artist Liaison and Sales, and will support the ongoing development and use of the gallery’s CRM and email marketing systems to help ensure effective audience targeting and engagement.
The position is suited to someone who is highly organised, data-driven and interested in developing a career in digital marketing within the contemporary art sector.
Job requirements
- Previous experience in acquisition digital marketing
- Understanding of digital marketing channels including paid social, search marketing and email marketing.
- Experience working with marketing platforms such as Google Ads (including Dynamic Search ads), Meta Ads Manager or email marketing tools.
- Ability to analyse data and translate findings into clear insights.
- Strong organisational and project coordination skills.
- Excellent attention to detail and proofreading ability.
- Strong written and verbal communication skills.
Technical Skills
- Familiarity with digital advertising platforms such as Google Ads and Meta Ads Manager (essential)
- Email marketing platforms such as Klaviyo or similar (desirable)
- Google Analytics or web analytics platforms (essential)
- Adobe Creative Suite basic knowledge (desirable)
- Intermediate/Advanced knowledge of Excel and PowerPoint (essential)
- Relevant digital marketing certifications are highly desirable, including but not limited to: Google Ads Certifications (Search, Display, Video or Measurement), Google Analytics Certification (GA4), Meta Certified Digital Marketing Associate or Media Buying Professional, CRM or email marketing platform certifications (e.g. Klaviyo, Salesforce Marketing Cloud)
The ideal candidate has
- A passion for contemporary art and an interest in the global art market.
- A curiosity about digital audience development and marketing strategy.
- Strong organisational skills and the ability to manage multiple tasks and deadlines.
- A proactive, detail-oriented and collaborative approach to work.
- A willingness to learn new tools and technologies.
Job responsibilities
Paid Channels
- Assist with the implementation and monitoring of paid digital marketing campaigns across SEM, paid social and display advertising platforms.
- Support the Digital Marketing Manager in campaign set-up, targeting, budgeting and performance tracking.
- Monitor campaign performance and prepare regular reports highlighting key metrics and optimisation opportunities.
- Coordinate creative assets and copy for digital campaigns with Design, Artist Liaison and Communications teams.
- Help identify new digital marketing opportunities, platforms or tactics that could enhance audience reach and engagement.
CRM & Email Marketing
- Assist in building and deploying email marketing campaigns using the gallery’s email marketing platform, ensuring alignment with the gallery’s marketing calendar and audience engagement strategies.
- Work closely with the Communications and Digital teams to coordinate the scheduling and delivery of marketing emails and newsletters.
- Assist the Digital Marketing Manager in maintaining audience segmentation and ensuring that CRM data supports effective targeting and engagement across marketing campaigns.
- Provide operational support to Sales and Commercial teams in the setup and deployment of email outreach through CRM company system ensuring campaigns are correctly configured and aligned with internal best practices.
- Help coordinate audience lists and campaign setup for key commercial moments such as art fairs, exhibitions and other sales initiatives.
- Monitor and report on email performance metrics including open rates, click-through rates and subscriber engagement across marketing and CRM channels.
Reporting and Analysis
- Compile regular reports on digital marketing activity across paid media, email and web channels.
- Support the Digital Marketing Manager in preparing reports for monthly and quarterly performance reviews.
- Analyse campaign data to help identify trends, insights and areas for improvement.
- Monitor digital marketing activity across the art sector and competitor organisations.
Deadline: Closing date for applications is 5:30pm on Monday 11th May 2026. We reserve the right to close this vacancy early if we receive sufficient applications. We welcome and encourage applications from candidates who are under-represented in the creative industries.
Digital marketing and CRM coordinator employer: Hachette UK
Contact Detail:
Hachette UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital marketing and CRM coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the digital marketing and art sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your digital marketing campaigns, especially if you've worked with email marketing or social media ads. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its recent campaigns. Be ready to discuss how your experience aligns with their goals, especially in audience engagement and brand awareness. Tailor your answers to show you're the perfect fit for their team!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at StudySmarter. Make sure to highlight your passion for contemporary art and digital marketing in your application!
We think you need these skills to ace Digital marketing and CRM coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Marketing & CRM Coordinator role. Highlight relevant experience in digital marketing, especially with platforms like Google Ads and email marketing tools. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for contemporary art and how it connects to your digital marketing experience. Let us know why you're excited about this role at White Cube and how you can contribute to our team.
Showcase Your Data Skills: Since this role is data-driven, make sure to mention any experience you have with analysing campaign performance or using analytics tools. We love candidates who can turn data into actionable insights, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at White Cube!
How to prepare for a job interview at Hachette UK
✨Know Your Digital Marketing Basics
Before the interview, brush up on your understanding of digital marketing channels like paid social, search marketing, and email marketing. Be ready to discuss how you've used platforms like Google Ads or Meta Ads Manager in past roles, as this will show your practical experience and knowledge.
✨Show Your Passion for Art
Since the role is within a contemporary art gallery, it’s crucial to express your passion for art and the global art market. Prepare to share your thoughts on recent exhibitions or artists that inspire you, as this will demonstrate your genuine interest in the sector.
✨Be Data-Driven
Highlight your ability to analyse data and translate findings into actionable insights. Bring examples of how you've monitored campaign performance and made recommendations based on metrics. This will showcase your analytical skills, which are essential for the role.
✨Prepare Questions About Collaboration
The job involves working closely with various teams, so prepare questions about how collaboration works at the gallery. Ask about their processes for coordinating with design and communications teams, as this shows you're thinking about how to fit into their workflow.