At a Glance
- Tasks: Provide top-notch customer service via calls and emails while processing orders and handling refunds.
- Company: Join Hachette UK Distribution, a leader in publishing and distribution.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team environment.
- Other info: Flexible working hours with opportunities for growth in a vibrant industry.
- Why this job: Be part of a dynamic team that delivers exceptional support to publishers and customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
Hachette UK Distribution Limited is seeking a customer-focused professional to join our Customer Services team in a hybrid role.
You will respond to emails and calls, process orders, coordinate deliveries and handle refunds while maintaining high standards of service.
The role operates on a 35-hour week, 9am–5pm, with a hybrid model (minimum 2 days in the office) after initial training in Didcot, Oxfordshire.
You will work with publishers and customers to deliver best-in-class support.
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Hybrid Customer Service Advisor (Publishing & Distribution) employer: Hachette UK Distribution Limited
Hachette UK Distribution Limited is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture, flexible hybrid working arrangements, and a commitment to delivering exceptional customer service, employees enjoy a balanced work-life experience while contributing to a leading name in publishing. Located in Didcot, Oxfordshire, the company offers unique opportunities for collaboration with industry professionals and a chance to make a meaningful impact in the publishing sector.
Contact Details:
Hachette UK Distribution Limited Recruitment Team
