At a Glance
- Tasks: Respond to customer queries, process orders, and coordinate deliveries.
- Company: Join Hachette UK Distribution, a leading name in publishing.
- Benefits: Enjoy a hybrid work model, competitive pay, and supportive training.
- Other info: Flexible working environment with opportunities for growth and development.
- Why this job: Be part of a team that delivers top-notch customer service and makes a difference.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26810 - 32768 £ per year.
Hachette UK Distribution in Didcot, Oxfordshire, seeks a Customer Services Assistant to respond to emails and calls, process orders, coordinate deliveries, and assist with refunds.
You’ll work with publishers and customers to deliver a best-in-class service.
After training, you’ll follow a hybrid model with at least 2 days in the office, 9am–5pm, 35 hours per week, and collaborate with Operations and Credit Services to resolve issues and improve processes.
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Hybrid Customer Service Advisor (35h/wk) employer: Hachette UK Distribution Limited
Hachette UK Distribution is an exceptional employer, offering a supportive work culture that values collaboration and employee development. Located in Didcot, Oxfordshire, the company provides a hybrid working model that promotes work-life balance, alongside opportunities for professional growth within the publishing industry. With a commitment to delivering best-in-class customer service, employees can take pride in their contributions while enjoying a dynamic and engaging workplace.
Contact Details:
Hachette UK Distribution Limited Recruitment Team
