At a Glance
- Tasks: Manage protection applications and deliver a five-star customer experience with empathy.
- Company: Join Habito by Monzo, a fast-paced and innovative team.
- Benefits: Enjoy flexible holiday, maternity/paternity leave, and remote work options.
- Other info: Collaborate with experts to provide clear, jargon-free updates.
- Why this job: Make a real difference in customers' lives while working from anywhere.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 35000 - 42000 £ per year.
Habito by Monzo is seeking a Protection Customer Success Expert to join our fast-paced team in London/Remote.
You’ll manage protection applications from submission to on risk while delivering a five-star customer experience with empathy and organisation.
Our remote-first role offers flexible holiday, maternity/paternity leave, and opportunities to work with Protection Experts and Operations to keep customers informed with clear, jargon-free updates and to secure the best outcomes for each case.
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Protection & Mortgage Customer Success Expert (Remote) employer: Habito
At Habito by Monzo, we pride ourselves on being an innovative and technology-driven employer that values creativity and collaboration. Our remote-first working culture, flexible holiday policy, and commitment to employee growth through career progression opportunities make us an excellent choice for those looking to thrive in the legal field. With a focus on diversity and inclusion, we ensure that every team member feels valued and empowered to contribute to revolutionising the home buying experience.
