At a Glance
- Tasks: Help customers find the right mortgage and provide friendly support throughout the process.
- Company: Join Habito by Monzo, a forward-thinking company transforming the mortgage industry.
- Benefits: Competitive salary, flexible holidays, remote work, and career progression opportunities.
- Other info: Diverse and inclusive culture, with opportunities for volunteering and international remote work.
- Why this job: Be part of an innovative team shaping the future of mortgages with cutting-edge technology.
- Qualifications: CeMap qualified with 2+ years experience in mortgage broking.
The predicted salary is between 46250 - 46250 £ per year.
We’re looking for a Mortgage Expert. At Habito by Monzo, we’re transforming mortgages: making them faster and simpler for customers. Our Mortgage Experts (that’s what we call our brokers) are at the heart of everything we do: finding customers the right mortgage, and giving them friendly advice and support the whole way. We’re developing a new breed of brokers, fast-paced, interacting via online live chat, creating an empowering & rewarding environment. All of the manual processes that take you away from your customers are removed or automated & we’ve only just started. Want to be part of this amazing journey & help influence the brokerage of tomorrow? Then you may be for us.
More about what you’ll do:
- Creating a best in class advice service for all customers - you will do this by assessing customers applications and issuing high-quality recommendations efficiently keeping your customer fully informed throughout the process.
- Providing a 5-star customer experience throughout all interactions putting the customer first & empathising with purpose.
- Delivering a high-quality level of communication via online live chat.
- Managing an ongoing pipeline of applications proactively, efficiently & effectively.
- Working closely with direct Ops colleagues and the wider Habito by Monzo group to deliver the best results for the customer.
- Adhering to quality & compliance standards.
You’ll need to be:
- CeMap qualified with +2 years of experience.
- Whole of market OR multiple lender experience.
- Organised & able to manage multiple cases in a fast-paced environment.
- Flexible and happy to work shifts to maintain an excellent customer experience involving evening and weekends.
The benefits:
- Industry leading basic salary of £46,250 + commission scheme.
- Remote-first working.
- Flexible holiday - 25 days holiday and more if you need it! (this is team dependent).
- Enhanced maternity & paternity leave - for when you plan to start a family.
- Life assurance - 4 x your annual salary.
- Career progression - we help you build your career.
- Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money.
- International remote working for up to 20 days a year.
- Volunteering - 2 days paid volunteering each year for charity of your choice.
- Sick pay - up to 5 days sick covered each year.
- Casual dress.
- GAYE - Give As You Earn - donate to a charity of your choice via payroll.
More about Habito by Monzo:
Obtaining a mortgage shouldn’t be stressful. That’s why we built Habito by Monzo. We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free. We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito by Monzo, you’ll be a vital part of that future.
We want to hear from everyone. The creative brilliance and ingenuity at Habito by Monzo wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together. If you feel you can do the job, we’d like to hear from you, no matter what your background. We want to foster a culture where everybody feels included, heard, and equal – regardless of age, disability, gender, marital or parental status, race, religion or belief, sex or sexual orientation.
Keeping your data safe is really important to us. Please take a look at our Candidate Data Privacy Notice.
Financial Expert employer: Habito
At Habito by Monzo, we pride ourselves on being an exceptional employer, offering a dynamic and empowering work culture that prioritises employee growth and well-being. With industry-leading salaries, flexible remote working options, and a commitment to diversity and inclusion, our Mortgage Experts play a crucial role in transforming the mortgage experience for customers while enjoying generous benefits like enhanced parental leave and paid volunteering days. Join us in shaping the future of home ownership in a supportive environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Expert
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Habito. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Expert
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Habito.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Habito's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Habito
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Habito.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Habito will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Habito employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
