Assistant Store Manager - Cosmetics in Romford

Assistant Store Manager Role (Fixed term contract - until May 2027, Flexible 21 hours per week over 3 varying days between Monday to Sunday).

Closing Date: 11.59PM 28th July 2026

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

In support of our mission, Habitat GB has introduced a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials. Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada, and Ireland, with all proceeds helping us ensure more people have access to decent homes.

We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive world for everyone.

About the Role

Our Assistant Managers (ASMs) play a vital role in supporting Habitat GB's management team with the day-to-day running and overall success of our shops. Acting as a key link between staff, volunteers, and management, ASMs help ensure the store operates efficiently, delivers excellent customer service, and meets sales and operational targets.

This is a hands-on role that involves overseeing shop floor activity, supporting and motivating volunteers and staff, maintaining high standards of merchandising and presentation, and ensuring a safe, welcoming environment for customers and donors. ASMs help drive sales performance while promoting our mission, values, and commitment to sustainability.

Working closely with Habitat GB and ReStore's management team, ASMs also assist with stock control, donation processing, cash handling, ensuring compliance with health and safety and organisational policies. They play an important role in creating a positive team culture, providing guidance, and supporting the development of volunteers.

This role is ideal for someone who is looking to take their first step into retail management, is organised, proactive, passionate about retail, customer service, and making a meaningful difference within the community.

Key Responsibilities:

• Opening, closing and managing the shop.
• Setting up the till and cashing up at the end of the day.
• Conducting a shop floor walk and health & safety compliance checks.
• Checking shop emails and cascading key messages to the team.
• Securing the shop and ensuring housekeeping and cleaning is completed.
• Working with Habitat GB and ReStore's management team to meet sales targets.
• Supporting with ensuring the optimum price point for all stock items and promotional merchandise.
• Following all company policies, shop standards and operating procedures.
• Preparing and completing shop administration inclusive of cash handling and banking functions.
• Performing management till functions such as refunds.
• Providing direction and support to shop volunteers.
• Ensuring all Security, Health and Safety policies and procedures are adhered to.
• Supporting Habitat GB's management team with the recruitment of shop volunteers.
• Maintaining the highest standards of shop merchandising and visual layout.
• Ensuring maximum stock availability through effective stock control and shop replenishment.
• Answering the shop telephone and taking messages from customers and internal teams.
• Ensuring excellent shop standards at the end of the trading day.
• Managing, posting, and updating our retail eCommerce platforms.

What you'll gain from being an Assistant Manager:

• Shop management and retail management experience.
• Opportunity to improve your management, leadership and interpersonal skills.
• Cash handling skills, including management cash functions.
• Understanding of sales information, including takings.
• Commercial knowledge and skills.
• Understanding of policies and procedure.
• Additional learning and development opportunities.

The post holder may be required to undertake additional duties as reasonably directed by the ReStore management team, commensurate with the scope and level of this role.

Proficient in technology (including Microsoft Outlook/Teams), retail management systems, and social media for marketing.

Previous experience leading people or managing a retail operation is preferred and/or a willingness to learn.

Enthusiastic and committed to achieving shop targets and KPIs. Flexible and adaptable approach. Ability to work within Habitat GB's policies and procedures.

This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you will also be required to agree to a basic DBS check.