Habinteg is seeking an experienced Customer Experience Manager to lead the strategy and delivery of customer services, experience, insight, complaints and tenant engagement. You will champion a customer-focused culture and ensure tenant feedback shapes strategy, services and continuous improvement.
You will direct teams, oversee budgets and build strong relationships with tenants, Board members and regulators to drive accessible, responsive services and high standards of governance.
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Head of Customer Experience & Tenant Engagement in Leeds employer: Habinteg
At Habinteg, we pride ourselves on being an excellent employer, offering a supportive work culture that values inclusivity and teamwork. Our Bradford office provides a dynamic environment where you can grow your skills in customer service while making a meaningful impact on our tenants' lives. With opportunities for professional development and a commitment to high service standards, joining us means being part of a dedicated team focused on enhancing the tenant experience.
