Habinteg, based in the UK with hybrid working, seeks a Customer Experience Manager to provide strategic and operational leadership for Customer Services, Customer Experience, Customer Insight, Complaints and Tenant Engagement. You will champion a customer-focused culture and shape service delivery and improvement.
You will develop and deliver customer experience strategies, improve satisfaction and trust, and provide assurance to the Executive Team and Board on outcomes, performance and
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Senior Customer Experience Lead: Insight & Engagement in Bradford employer: Habinteg
At Habinteg, we pride ourselves on being an excellent employer, offering a supportive work culture that values inclusivity and teamwork. Our Bradford office provides a dynamic environment where you can grow your skills in customer service while making a meaningful impact on our tenants' lives. With opportunities for professional development and a commitment to high service standards, joining us means being part of a dedicated team focused on enhancing the tenant experience.
