Habinteg is seeking a Senior Customer Experience Manager to provide strategic and operational leadership across Customer Services, Customer Experience, Customer Insight, Complaints and Tenant Engagement. You will join a Leadership Team that champions a customer-focused culture and ensures tenant feedback informs strategy, service delivery and continuous improvement.
The role involves developing customer experience strategies, improving satisfaction and providing assurance to the Executive Team
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Head of Customer Experience & Insight in Bradford employer: Habinteg
At Habinteg, we pride ourselves on being an excellent employer, offering a supportive work culture that values inclusivity and teamwork. Our Bradford office provides a dynamic environment where you can grow your skills in customer service while making a meaningful impact on our tenants' lives. With opportunities for professional development and a commitment to high service standards, joining us means being part of a dedicated team focused on enhancing the tenant experience.
