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For Companies At a Glance
- Tasks: Deliver high-quality repairs and maintenance across our housing stock.
- Company: Join Habinteg, a champion of inclusive housing solutions.
- Benefits: Enjoy a competitive salary, bonuses, and ongoing training opportunities.
- Other info: Be part of a supportive team committed to diversity and inclusion.
- Why this job: Make a real difference in tenants' lives through accessible housing.
- Qualifications: Multi-skilled with experience in carpentry, plumbing, and property inspections.
The predicted salary is between 40000 - 40000 £ per year.
Hours: 35 hours / Full-time
Salary: £40,000 plus bonus
About Us
People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy. We have 3300 homes across the country from Tyneside to Cornwall. We are champions of the Lifetime Homes Standard and provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.
About the Role
Habinteg is seeking a skilled and customer focused Repairs and Maintenance Technician to help deliver a high quality, responsive repairs and maintenance service across our housing stock. In this role, you will carry out a wide range of day to day repairs and minor works, including carpentry, plumbing, fenestration, plastering, masonry and adaptations, ensuring all work is completed safely, efficiently and to a high standard. You will also undertake whole house property inspections, diagnose maintenance issues, capture stock condition data, and prepare schedules of work for larger repairs delivered by external contractors. Working closely with the Senior Repairs Surveyor, you will support the effective delivery of regional maintenance services, identify risks and service improvements, and contribute to achieving performance targets for quality, cost, safety and customer satisfaction. A key part of this role is delivering a tenant centred service, with a strong focus on inclusion, accessibility and respect for diversity. You will engage directly with tenants, minimise disruption during works, respond professionally to feedback or complaints, and help create safe, well maintained homes. Health and Safety is central to the role. You will be responsible for completing risk assessments and method statements, working in line with legislation and Habinteg policies, and identifying safeguarding or property related risks.
About You
You are a multi-skilled maintenance professional with strong practical experience across several trades and a commitment to delivering excellent customer service. You take pride in your work, manage your time effectively, and are comfortable working independently across a regional patch. You will bring:
- A sound understanding of Building Regulations, housing maintenance practices and building pathology
- Strong Health and Safety awareness, including CDM requirements and safe systems of work
- Proven practical skills in carpentry, plumbing, plastering and minor masonry, with the ability to diagnose and resolve repairs effectively
- Experience carrying out property inspections, stock condition data, and preparing basic schedules of work
- Confident using IT systems, tablets or mobile devices for inspections, reporting and record keeping
- A tenant focused, respectful and inclusive approach, with excellent communication and interpersonal skills
- Strong organisation, time management and the ability to prioritise workloads to meet deadlines and budgets
You will also have:
- NVQ Level 3 (or equivalent) in carpentry or plumbing, plus training in a second trade to at least Level 2
- At least 5 years' experience as a multi-skilled operative, ideally within social housing or a similar residential environment
- A full clean UK driving licence (minimum 3 years) and the ability to drive a medium sized van
- A willingness to undertake ongoing training and continuous professional development
Most importantly, you share Habinteg's values and are committed to continuous improvement, professionalism, integrity and delivering high quality services that make a positive difference to tenants' lives.
Benefits and EEO Statement
We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long‑term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us. We are unable to provide visa sponsorship; only candidates with the legal right to work in the UK will be considered.
Repairs And Maintenance Technician - Teesside (Middlesborough) employer: Habinteg Housing Association
Contact Detail:
Habinteg Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs And Maintenance Technician - Teesside (Middlesborough)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Habinteg's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to repairs and maintenance. Think about how your skills in carpentry, plumbing, and customer service can shine through in your answers.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've diagnosed issues or improved processes in previous roles. This will demonstrate your hands-on experience and commitment to quality work.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows you're engaged and helps you figure out if Habinteg is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Repairs And Maintenance Technician - Teesside (Middlesborough)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Repairs and Maintenance Technician role. Highlight your multi-skilled background and any relevant qualifications, like your NVQ Level 3 in carpentry or plumbing.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about delivering high-quality repairs and maintenance services. Share specific examples of how you've provided excellent customer service and worked with diverse communities.
Showcase Your Technical Skills: Don’t forget to mention your practical skills in carpentry, plumbing, and other trades. We want to see how you’ve diagnosed and resolved maintenance issues effectively in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Habinteg Housing Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to carpentry, plumbing, and other trades mentioned in the job description. Be ready to discuss specific examples of repairs you've handled and how you diagnosed issues.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a tenant-centred service, think of instances where you've gone above and beyond for customers. Prepare to share how you handle feedback or complaints professionally.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant health and safety regulations, especially CDM requirements. Be prepared to discuss how you ensure safety on the job and any risk assessments you've completed in the past.
✨Demonstrate Your Organisational Skills
This role requires effective time management and prioritisation. Think of examples where you've successfully managed multiple tasks or projects, and be ready to explain how you keep everything on track.