At a Glance
- Tasks: Manage housing services, conduct inspections, and support tenants in Barnet.
- Company: Join Habinteg, a leader in inclusive housing with 3350 homes across the UK.
- Benefits: Enjoy flexible remote work, mileage reimbursement, and a supportive team environment.
- Why this job: Make a real impact by helping tenants live independently and fostering community engagement.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: We welcome diverse candidates and are proud to be a Disability Confident Employer.
The predicted salary is between 24000 - 36000 £ per year.
About Us
People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy. We have 3350 homes across the country from Tyneside to Cornwall. We provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.
About the Role
You will be responsible for delivering housing services to our tenants at our schemes in Barnet. This is a generic and rewarding housing management role – and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including extensive management of reports of anti‑Social Behaviour. It is important that you have experience of managing Anti‑Social Behaviour.
Lone working will be expected as part of this role however you will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.
About You
You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector together with experience of dealing with ASB (Anti‑Social Behaviour) and will be committed to Habinteg’s inclusive housing mission.
Computer literacy is a requirement, as are sound written and verbal communication skills.
You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long‑term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process.
We are unable to provide visa sponsorship; only candidates with the legal right to work in the UK will be considered.
If you have any questions, or would like a copy of the full job description please feel free to contact the HR department:
Email: recruitment@habinteg.org.uk
Based
Edgware HA8 8YD
Hours
Part time – 20 hours per week (Permanent)
Travel
There will be an element of remote/home working for this role, however the successful candidate will need to travel on a frequent basis in North West London, have a visible presence on their patch and undertake mandatory compliance checks. A valid driving licence and personal vehicle are essential. Mileage is paid at £0.45 per mile and is calculated from office to office.
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Neighbourhood Coordinator - NW London employer: Habinteg Housing Association
Contact Detail:
Habinteg Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Coordinator - NW London
✨Tip Number 1
Familiarise yourself with the local area of North West London. Understanding the neighbourhoods, community services, and tenant demographics will help you engage effectively with tenants and address their needs.
✨Tip Number 2
Brush up on your knowledge of anti-social behaviour management. Being able to discuss your experience and strategies for handling such issues during the interview will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your commitment to inclusion and diversity in housing. Be prepared to share examples of how you've supported diverse communities or adapted services to meet varied needs in your previous roles.
✨Tip Number 4
Prepare questions that reflect your understanding of Habinteg's mission and values. This shows your genuine interest in the organisation and helps you stand out as a candidate who aligns with their goals.
We think you need these skills to ace Neighbourhood Coordinator - NW London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Neighbourhood Coordinator position. Highlight your relevant experience in housing management and anti-social behaviour.
Tailor Your CV: Customise your CV to reflect your experience in social housing and tenant engagement. Emphasise your computer literacy and communication skills, as these are essential for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for Habinteg's mission of inclusion. Mention specific examples from your past work that demonstrate your ability to manage tenancy issues and engage with tenants effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Habinteg Housing Association
✨Show Your Commitment to Inclusion
Habinteg values inclusion highly, so be prepared to discuss how your personal values align with their mission. Share examples of how you've contributed to inclusive practices in previous roles or how you plan to do so in this position.
✨Demonstrate Your Housing Management Experience
Since the role involves managing tenancy issues and anti-social behaviour, come equipped with specific examples from your past experiences. Highlight any relevant challenges you've faced and how you successfully navigated them.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding tenant engagement and compliance checks. Prepare scenarios where you had to adapt your approach to meet diverse tenant needs or resolve conflicts.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to showcase your written and verbal communication skills through examples, such as reports you've written or how you've effectively liaised with social services or tenant groups.