At a Glance
- Tasks: Support digital transformation and improve operational efficiency in a dynamic educational environment.
- Company: Join a forward-thinking Trust dedicated to professional learning and development.
- Benefits: Gain valuable experience, receive mentorship, and contribute to meaningful projects.
- Other info: Inclusive workplace committed to diversity and safeguarding the welfare of children.
- Why this job: Be part of a team that values innovation and supports your growth in digital skills.
- Qualifications: A passion for digital tools and a desire to enhance administrative processes.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking to appoint a Digital and Business Support Officer who will play a key role in providing administrative and operational support to the Trust’s Professional Learning function (Habs Institute). The successful candidate will support and improve digital ways of working, contributing to the Trust’s ambition for greater digital maturity. This includes using and developing digital tools, systems and processes to streamline administrative tasks, improve data accuracy, and enhance stakeholder experience.
The role requires a digitally curious and solutions-focused individual who is motivated to build their own digital capability, identify opportunities for automation, and support the adoption of efficient, sustainable and scalable ways of working across the Trust. Through this work, you will contribute to operational efficiency, business continuity, and the ongoing development and retention of ‘Great People’ in line with the Trust’s People and School Improvement strategies.
Key areas of responsibility:
- Digital & Operational Improvement
- Administrative & Business Support
- Customer Service, Communications and Stakeholder Engagement
- Data and Information Management
This role will report into the Senior Director of Professional Learning.
Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the Senior Directors of People and Professional Learning, alongside your line manager to realise your full potential. Our People Strategy is key to our success and integral to this is our commitment to equity, equality, diversity, and inclusion. Bringing this to life is the responsibility of every member of staff. We take seriously any behaviour which undermines it. Anyone applying to work with us should share this commitment.
We actively encourage applicants from colleagues from under-represented groups. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share in this commitment. This post falls within the scope of regulated activity. Appointment is subject to an enhanced DBS with list checks (and other relevant checks). It is an offence to apply for the role if you are barred from engaging in regulated activity with children.
Digital & Business Support Officer employer: Haberdashers' Aske's Federation Trust
As a Digital & Business Support Officer at our Trust, you will be part of a dynamic and inclusive work culture that prioritises professional development and digital innovation. We offer robust support for your growth, ensuring you have the tools and opportunities to enhance your skills while contributing to meaningful improvements in our educational environment. Located in a vibrant community, we are committed to equity and diversity, making us an excellent employer for those looking to make a positive impact.
Contact Details:
Haberdashers' Aske's Federation Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital & Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at the Trust or similar organisations on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Show off your digital skills! During interviews, be ready to discuss specific tools or systems you've used. Highlight how you've improved processes or data accuracy in past roles.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you’ve had to solve problems or improve efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Digital & Business Support Officer
Some tips for your application 🫡
Show Your Digital Curiosity:Make sure to highlight your interest in digital tools and processes. We want to see how you’ve used technology to improve efficiency in your previous roles. Share specific examples that demonstrate your digitally curious mindset!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key areas of responsibility mentioned in the job description. We love seeing candidates who take the extra step to align their skills with our needs.
Emphasise Your Problem-Solving Skills:We’re looking for someone who can identify opportunities for improvement. In your application, share instances where you’ve successfully solved problems or streamlined processes. This will show us you’re the solutions-focused individual we need!
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our Trust and what we stand for.
How to prepare for a job interview at Haberdashers' Aske's Federation Trust
✨Know Your Digital Tools
Familiarise yourself with the digital tools and systems mentioned in the job description. Be ready to discuss how you've used similar tools in the past or how you plan to leverage them to improve operational efficiency.
✨Show Your Curiosity
Demonstrate your digitally curious mindset by sharing examples of how you've identified opportunities for automation or improved processes in previous roles. This shows you're proactive and solutions-focused, which is exactly what they’re looking for.
✨Engage with Stakeholders
Prepare to talk about your experience in customer service and stakeholder engagement. Think of specific instances where you enhanced the experience for users or clients, as this role heavily involves communication and support.
✨Embrace Diversity and Inclusion
Since the Trust values equity, equality, diversity, and inclusion, be prepared to discuss how you can contribute to these principles in your role. Share any relevant experiences that highlight your commitment to creating an inclusive environment.
