IT Apprentice: 1st Line Support & Cyber Basics
IT Apprentice: 1st Line Support & Cyber Basics

IT Apprentice: 1st Line Support & Cyber Basics

Full-Time 800 - 1400 Β£ / month (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support and assist with IT systems and helpdesk requests.
  • Company: An educational trust in London focused on developing future IT talent.
  • Benefits: Structured training, competitive salary, and a supportive learning environment.
  • Why this job: Kickstart your IT career while working on exciting projects like a Windows 11 upgrade.
  • Qualifications: Excellent communication skills and a passion for IT.
  • Other info: Join a dynamic team and grow your skills in a thriving environment.

The predicted salary is between 800 - 1400 Β£ per month.

An educational trust in London seeks an IT Apprentice to provide technical support and develop key skills in networking and software. The role includes assisting with IT systems, logging helpdesk requests, and participating in a Windows 11 upgrade project.

Ideal candidates should possess excellent communication skills and a passion for IT, and be eager to learn and grow within a supportive environment. The position offers structured training and a salary as a London Living Wage employer.

IT Apprentice: 1st Line Support & Cyber Basics employer: HABERDASHERS' ACADEMIES TRUST SOUTH

As an educational trust in London, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture that prioritises employee growth and development. Our IT Apprentice role not only offers structured training and hands-on experience in a dynamic environment but also ensures competitive compensation as a London Living Wage employer, making it an ideal opportunity for those eager to kickstart their career in IT.
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Contact Detail:

HABERDASHERS' ACADEMIES TRUST SOUTH Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Apprentice: 1st Line Support & Cyber Basics

✨Tip Number 1

Network like a pro! Reach out to people in the IT field, join relevant groups on social media, and attend local tech meetups. You never know who might have a lead on an apprenticeship or can give you insider tips.

✨Tip Number 2

Practice your communication skills! Since this role requires excellent communication, try explaining tech concepts to friends or family. The clearer you can make it for them, the better you'll be at helping users in your future role.

✨Tip Number 3

Get hands-on experience! Set up a home lab with old computers or virtual machines to practice your IT skills. This will not only boost your confidence but also give you real examples to discuss during interviews.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your passion for IT. Don’t miss out on the chance to land that apprenticeship with us!

We think you need these skills to ace IT Apprentice: 1st Line Support & Cyber Basics

Technical Support
Networking
Software Assistance
Helpdesk Management
Windows 11
Communication Skills
Eagerness to Learn
Problem-Solving Skills

Some tips for your application 🫑

Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology shine through! Share any personal projects or experiences that sparked your interest in IT, as this will help us understand your motivation.

Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with the role of IT Apprentice, especially in areas like technical support and communication.

Be Clear and Concise: We appreciate straightforwardness! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read and find the key information about your skills and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at HABERDASHERS' ACADEMIES TRUST SOUTH

✨Know Your Tech Basics

Brush up on your knowledge of networking and software basics. Be prepared to discuss common IT issues and how you would troubleshoot them. This shows your passion for IT and eagerness to learn.

✨Show Off Your Communication Skills

Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist someone with a tech issue, so clarity is crucial!

✨Research the Company

Familiarise yourself with the educational trust and its mission. Understanding their values and goals will help you align your answers with what they’re looking for, making you a more appealing candidate.

✨Prepare Questions to Ask

Have a few thoughtful questions ready about the role or the Windows 11 upgrade project. This not only shows your interest but also gives you a chance to assess if the position is the right fit for you.

IT Apprentice: 1st Line Support & Cyber Basics
HABERDASHERS' ACADEMIES TRUST SOUTH
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