Digital and Business Support Officer

Digital and Business Support Officer

Full-Time 0 € / year No home office possible
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At a Glance

  • Tasks: Support digital transformation and streamline operations for a thriving educational Trust.
  • Company: Join a forward-thinking Trust dedicated to professional learning and development.
  • Benefits: Receive the London Living Wage, plus support for your growth and development.
  • Other info: Be part of a supportive team committed to safeguarding and promoting welfare.
  • Why this job: Make a real difference in education while enhancing your digital skills.
  • Qualifications: A passion for digital tools and a knack for problem-solving.

The Digital and Business Support Officer will play a key role in providing administrative and operational support to the Trust’s Professional Learning function (Habs Institute). You will support and improve digital ways of working, contributing to the Trust’s ambition for greater digital maturity. This includes using and developing digital tools, systems and processes to streamline administrative tasks, improve data accuracy, and enhance stakeholder experience.

The role requires a digitally curious and solutions-focused individual who is motivated to build their own digital capability, identify opportunities for automation, and support the adoption of efficient, sustainable and scalable ways of working across the Trust. Through this work, you will contribute to operational efficiency, business continuity, and the ongoing development and retention of ‘Great People’ in line with the Trust’s People and School Improvement strategies.

Key areas of responsibility:

  • Digital & Operational Improvement
  • Administrative & Business Support
  • Customer Service, Communications and Stakeholder Engagement
  • Data and Information Management
  • Staff Development

Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, Professional Learning is key to our success. As a new employee within the Trust, you will be supported by the Senior Directors: People and Professional Learning, alongside your line manager to realise your full potential.

We are proud to pay the London Living Wage. We actively encourage applicants from colleagues from under-represented groups. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share in this commitment. This post falls within the scope of regulated activity. Appointment is subject to an enhanced DBS with list checks (and other relevant checks).

Digital and Business Support Officer employer: HABERDASHERS' ACADEMIES TRUST SOUTH

As a Digital and Business Support Officer at our Trust, you will be part of a dynamic team dedicated to enhancing digital capabilities and operational efficiency. We offer a supportive work culture that prioritises professional development and the well-being of our staff, ensuring you have the resources to thrive in your role. Located in London, we are proud to pay the London Living Wage and actively promote diversity and inclusion, making us an excellent employer for those seeking meaningful and rewarding employment.

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Contact Detail:

HABERDASHERS' ACADEMIES TRUST SOUTH Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital and Business Support Officer

Tip Number 1

Get to know the company! Research the Trust and its Professional Learning function. Understanding their goals and values will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their digital maturity.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.

Tip Number 3

Show off your digital skills! Prepare examples of how you've used digital tools to improve processes or enhance stakeholder experiences in previous roles. This will demonstrate your solutions-focused mindset and your ability to contribute to operational efficiency.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Trust. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Digital and Business Support Officer

Digital Tools Development
Administrative Support
Operational Improvement
Data Accuracy Enhancement
Stakeholder Engagement
Customer Service
Communication Skills

Some tips for your application 🫡

Show Your Digital Curiosity:Make sure to highlight your interest in digital tools and processes. We want to see how you’ve used technology to improve efficiency in your previous roles. Share specific examples that demonstrate your digitally curious mindset!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key areas of responsibility mentioned in the job description. We love seeing how your skills align with our needs.

Be Solutions-Focused:We’re looking for someone who can identify opportunities for improvement. In your application, mention any instances where you’ve solved problems or streamlined processes. Show us your proactive approach!

Apply Through Our Website:Remember to apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of your application and ensure it gets to the right people.

How to prepare for a job interview at HABERDASHERS' ACADEMIES TRUST SOUTH

Show Your Digital Curiosity

Make sure to highlight your interest in digital tools and processes during the interview. Share specific examples of how you've used technology to improve efficiency or streamline tasks in previous roles. This will demonstrate that you’re not just familiar with digital solutions, but that you’re genuinely excited about leveraging them.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to administrative support or stakeholder engagement. Think of scenarios where you successfully improved a process or resolved a customer service issue. Practising these responses will help you articulate your problem-solving skills effectively.

Know the Trust’s Values

Familiarise yourself with the Trust’s mission and values, especially around professional learning and staff development. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals. This shows that you’re not just looking for a job, but that you’re invested in their vision.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the tools they currently use for digital support or how they envision the role evolving. This not only shows your interest in the position but also your proactive approach to understanding the organisation's needs.