Recruitment Coordiator in Watford

Full time - £30-£36k

Role purpose

Provide high-quality operational and administrative support to the internal recruitment team, increasing overall capacity and efficiency. This role is not a standalone recruiter; it enables recruiters and hiring managers by organising workflow, managing coordination tasks, and ensuring candidates and interviewers have a smooth, timely experience.

Key responsibilities

• Recruitment administration: Create and maintain requisition records, candidate files, and trackers; ensure data quality across systems and spreadsheets.
• Workflow organisation: Keep the team’s recruitment pipeline organised (statuses, priorities, hand-offs, and follow-ups); proactively flag overdue actions, or missing information.
• Interview logistics: Schedule interviews across calendars; coordinate interview panels, rooms/virtual links, and any assessments; send confirmations and reminders; ensure interview packs and attendee details are accurate.
• Candidate communication: Act as a point of contact for scheduling and process queries; provide clear instructions and timely updates; maintain a professional and consistent candidate experience.
• Offer and pre-onboarding support: Support preparation and routing of offer documentation (as applicable); coordinate reference/background checks and handover to HR/onboarding teams.
• Process and continuous improvement: Document and improve recruitment coordination processes, templates, and standard operating procedures; contribute ideas that reduce manual effort and improve turnaround times.
• Reporting: Produce regular status updates and simple metrics (e.g., interview volumes, time-to-schedule) to support team visibility and planning.

Key stakeholders

• Internal recruiters and talent acquisition leadership
• Hiring managers and interview panel members
• HR operations / People team (offers, onboarding, compliance)
• Finance or workforce planning (requisition approvals, headcount tracking) (as applicable)
• Candidates and agencies/suppliers (where used)

Skills and experience

• Experience in a coordination, scheduling, administration, or operations role (recruitment/HR coordination experience is beneficial but not essential).
• Strong organisation and prioritisation skills; able to manage high volumes of requests with accuracy and calm under time pressure.
• Clear written and verbal communication; confident engaging with candidates and senior stakeholders.
• High attention to detail and strong follow-through; able to spot gaps and chase actions to closure.
• Comfortable working with systems and data (e.g., ATS, calendars, spreadsheets, shared inboxes); able to learn new tools quickly.
• Proactive mindset with a continuous improvement approach—looks for ways to streamline, standardise, and remove friction from processes.
• Discretion and professionalism when handling confidential candidate and employee information.

Measures of success (first 3–6 months)

• Interview scheduling turnaround time reduced and consistently meets agreed service levels.
• Recruiters spend less time on admin/scheduling and more time on sourcing, assessment, and stakeholder management.
• Recruitment workflow is visible and well-managed (up-to-date statuses, fewer stalled candidates, clear next steps).
• Candidate experience improves (timely communications, fewer reschedules/no-shows, clear instructions).
• Core templates, trackers, and operating procedures are standardised and adopted by the team.

Working style

• Service-oriented and collaborative; anticipates needs and supports the team to hit deadlines.
• Structured and process-driven, while remaining flexible when priorities change.
• Comfortable working in a fast-paced environment with multiple roles running concurrently.
• Seeks clarity early and escalates risks (e.g., scheduling constraints, missing approvals, candidate delays).

Role details

• Reporting to: Recruitment Managers
• Location / hybrid:
• Contract: 12 month FTC with view to become permanent
• Key tools: Microsoft Outlook/Teams, Excel/Sheets